Filthy room, hair in bed, on pillowcases, and on toilet seat, mystery stains at crotch level on bedsheet, wet and yellow-stained towel in bathroom. Asked for a second room and got another dirty one. Canceled my reservation and stayed at another hotel. Took over a week of phone calls seeking a refund for them to finally tell me to do it through *******. Emails of my cancelation details never arrived. Property and facility looked nice, and the pool looked clean until I found the trash and muck gathered at one end. 2/3 of the front desk workers were very nice, but the woman who checked me in would not acknowledge my presence as I checked out, and was more concerned with hanging out with her boyfriend in the lobby. Complete mess of a business.
翻譯