希爾頓歡朋酒店-埃文斯維爾

Highly recommended checking their non-refundable policy was trying to book a room with family and chose the wrong hotel realized 15 minutes later and could not receive a refund I understand policy but after losing my mother a hour prior in a nearby hospital 5 hours from home I was hoping for a exception. Im glad Hampton Inn needed my one night stay more than I did

I do not recommend When we got to the room, there were dead bugs around the room. The room itself was small and only has two full beds. The bathroom was tiny and had no fan. We were supposed to stay two nights. We were going to rough it out, but after being gone all day, we got back to our room and it had not been cleaned. We had no clean towels. All of our dirty wet towels were still piled on the bathroom floor. We had nothing on our door to indicate we didn’t want our room cleaned. We decided to pack up and leave early to stay elsewhere.

The pillows weren't the best, all 4 were about the size of a throw pillow and they were all way too soft.

The staff is amazing. I feel like i am a VIP at a Hilton in Chicago. Simply wonderful. Everyone here seems happy to be here. Give them all a bonus. 😉

Great computer center. Very private. Staff was so cheerful and helpful, especially Ebony and Angel and ... Well all the rest whose names I do not know. Didn't disturb me in my room. Really appreciated that. May be back.

Management has apparently established a smoking area adjacent to the covered unloading area. There are two urns and 3-4 lawn chairs that encourage smokers at that location. Consequently, I had to walk through a cloud of cigarette smoke several times on the way to my car. I'll stay elsewhere in the future.