克拉麗奧酒店Khayal 柯欽, Infopark

La verdad es que lo esperaba mejor. Servicio bien, instalaciones tendría que mejorar el mantenimiento, ocmo piscina Desayuno a lo indio abundante, western muy básico, podría aumentar opciones no picantes. La ventilación dEl baño de la habitación casi nula y muy poco papel . ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- To be honest, I was expecting better. The service was fine, but the facilities could use some maintenance—like the pool. The Indian breakfast was hearty, but the Western breakfast was very basic; they could offer more non-spicy options. There was almost no ventilation in the bathroom room, and very little toilet paper.

Clarion hotel is very nice staff are friendly karthick anu vinu is very sweet and food quality was top notch the rooms are very clean and the veena world is very corporate with us thankyou so much

Had a wonderful stay in the hotel we are from veena world the overall experience was above our expectation the room were very clean the staff response was satisfying and the swimming pool and gym was also amazing the staff Karthick anu vinu anna lamphyanr was very friendly ...

Discriminatory, Incompetent, and an Absolute Disgrace I had a confirmed booking at this hotel. Let that sink in — a confirmed, paid booking. What I received in return was one of the most humiliating and discriminatory experiences I have ever had at any hospitality establishment, anywhere in the world. Upon arrival, staff refused to honour my booking because I did not have my physical passport on my person. I immediately provided clear photographic copies of my passport and all relevant visas — documents that are widely accepted across the hospitality industry globally as valid identification in circumstances where the original is not immediately available. Every reasonable, professionally run hotel understands this. Not here. The staff were not just inflexible — they were rude, dismissive, and contemptuous. There was zero attempt to find a solution, zero empathy, and zero professionalism. When I requested to escalate the matter to the General Manager, I was flatly refused. I asked to be given the GM's contact details to raise the issue directly — refused again. This is not just poor customer service. This is a deliberate suppression of a guest's right to escalate a legitimate complaint, which tells you everything you need to know about the culture of this establishment. My booking was cancelled on the spot. I was left to scramble and find alternative accommodation at my own inconvenience and expense. The stress, the wasted time, and the sheer indignity of being turned away like this is something no paying guest should ever experience. I will be stating plainly what many will have already suspected: as a foreign national, the treatment I received was markedly different from what I would expect a local guest to receive in the same situation. The dismissiveness, the refusal to engage, the complete lack of willingness to apply any common sense or seek managerial oversight — this has the hallmarks of racial and national origin discrimination, and I intend to pursue this through every appropriate channel available to me, including consumer protection bodies, travel review platforms, and if necessary, legal avenues. To anyone considering staying here — do not. A hotel that cancels confirmed bookings, refuses to escalate complaints, and treats foreign guests with contempt does not deserve your money or your trust. There are countless establishments in this area that know how to treat human beings with basic dignity. To the management and ownership of this property: your staff's behaviour is a direct reflection of the standards — or lack thereof — that you set and tolerate. This review will stand as a permanent record of how your hotel treated a guest who did nothing wrong. I sincerely hope you reflect on what happened, retrain your staff, and implement proper complaint escalation procedures — because right now, you are failing on every level. Zero stars. Avoid at all costs.

Hotel ist gerade eröffnet worden und die Zimmer bieten alles, was *** braucht . Die Mitarbeiter sind alle sehr freundlich und zuvorkommen, vor allem das Team an der Rezeption (mrs. Pasang, ms mawii, ms abohi and Mr sree Mr Sachin) Vielen Dank für diesen grandiosen Aufenthalt! ☺️ Frühstück ist ebenso sehr lecker und wird frisch angerichtet.

great experience from this wonderful hotel very amazing people are there in this hotel mr Karthick anu vinu and thelma was our favourite staff because they were very curious in taking care of us the request all done on time and the food was very tasty we are from veena world group and the overall service we got was just amazing we definitely come back to this hotel again

Amazing service from the front office department the room was really clean the food taste was amazing the staff attitude was great and I wan to mention Mr Karthick Anu Vinu annna thelma from front office department they are really amazing we want to come back and stay here again

Great stay in the hotel the staff were amazing especially mr karthick anu vinu anna laphyane was the best in guest service the food was very amazing and the ambience was really good we would like to stay here again in the future

The fromt office department was very professional the service was upto the mark and the staff mr karthick anu anna was very friendly The food quality was maazing and the gym was very spacious and all the equipment was available we will definitely come back to those hotel