納皮爾遺產酒店

The room was presentable enough but the breakfast was not nice at alll. Very little options and did not meet our expectations in terms of taste. 2nd day, it was raining heavily but we still decided to go out for breakfast as we could not eat the food at the hotel. It was not because we are not used to Indian food but this one here, the taste was just not nice at all

Gute Lage Fürchterlich schmutzig, mit Schimmel an den Wänden, dreckiger Bettdecke, Zimmer wurde nicht gereinigt, dunkles Zimmer ohne richtige Fenster und Fliegenschutz Bad muffig ohne Fenster, Personal bemüht, freundlich, jedoch ohne jeden drive Ich würde hier auf keinen Fall wieder herkommen

We were placed in a ground-floor room directly across from the reception, which reeked of dampness and mold. The window couldn’t be opened as it faced a sort of courtyard filled with trash and debris. The electrical outlets looked unsafe, and the walls were stained with moisture damage. Our guide spoke with hotel management to request a room change, but unfortunately, no other rooms were available. Their only solution was to mask the smell with a spray, which did nothing to address the underlying issue. As more members of our group began to report similar problems with their rooms, we ultimately decided to leave and switch to another hotel. A very disappointing experience overall.

This hotel is nothing but a scam wrapped in pretty pictures. Don’t be fooled by the photos they flash online, the reality is disgusting. The rooms reek of dampness and mold, walls are peeling off with water damage, electric sockets are rusty and unsafe, and the place looks like it hasn’t been maintained in years (see photos). We booked this property for our group and were horrified the moment we stepped in. It was so filthy and unsafe that we had to shift the entire group to another hotel the same night. That should tell you how bad it was. To add insult to injury, we had paid an advance of ₹10,000, which they flat-out refused to refund, hiding behind a “policy” while offering zero accountability. The management is unbelievably rude, instead of listening to our complaint, the *** on the phone kept chatting with people in the background and ignored us entirely. No apology, no courtesy, no professionalism. This is not hospitality; it’s fraud. They take your money, give you a dump in return, and then gaslight you when you ask for a refund. Stay away from this hotel if you value your money, safety, or basic human decency. There are far better and more honest hotels in Kochi.

· Lovely stay in a very nice hotel - great service from the staff. Would highly recommend Only downside was that the breakfast options were limited - and nothing could be ordered fresh. As a diabetic, I was unable to eat anything on offer

Bad experience of filthy room with dirty linen,pillow case..towels and.no hot water shower..still got charged full rate by extremely rude hotel manager..one Mr.hari..definitely not a.4 star hotel...not so great complimentary breakfast either..not recommended for tourist with expectations.