柯欽Saint Nahemia Motta Tomb附近酒店

Cleanest accomodation so far in India! Good shower pressure, good bed, did I mention clean? Water available to fill your water bottle… Was lucky to have the room entirely for myself for one night as no other guest showed, and when someone did it was still comfortable even if he was on the top bed as mine. Perhaps a bit excesively cold when AC and fan are running, but hey that’s Asia’s usual when staying at a hostel. You come to Asia to escape the cold and end up sleeping with a blanket. And getting horrible sore throats, and dryness from excesive AC. Staff was correct and helpful. Location was unbeatable! Will stay again in December.

This hotel is in a great location and not noisy. The staff could not have been more helpful right from making booking to departure and everything in between. There were 10 of us and they went out of their way to make things easy for us. We arrived from an overnight flight and and although they couldn't have 5 rooms ready for us early they had 3 and people had somewhere to go and get washed and rest. We needed early breakfast one morning and they opened the kitchen early for us. The rooms were clean and having a reasonably priced restaurant in the building was extremely handy. The food was also very good!

The Good: Good room service, polite staff, and great ambience are the main draws for this property. The Bad: The property struggles to overcome the negative impression left by the government heritage properties due to maintenance issues. Lake View Cottage: Initially given a room with relatively spacious single beds, we encountered a problem when the bathroom flooded into the room. Despite calling reception multiple times, the promised maintenance team never arrived. After contacting the booking agency, we were eventually provided with another room but we had to wait 2-3 hours. Unfortunately, the alternative room also had issues, including small single beds. The Ugly: At night, upon opening the door, a group of 5-6 people smoked right in front of our room and hosted a party with 10-15 people in a cramped room next to us. I don't know how the management allows so many guests in a small room with no policies. Alarms were unnecessary as water droplets from the AC served as a constant source of noise and nourished the pillow. The unpleasant smell emanating from the AC added its part as well. Sustainable Tourism: The lack of sustainable practices led to unnecessary waste, such as excessive use of plastic and paper wrappers for amenities like tea bags, glass water bottle caps, and dental kits. Despite enjoying the historical ambience, the overall experience leaves me undecided about staying here again. It may be preferable to stay elsewhere and visit the property instead.

哇物業。寬敞,乾淨的房間。我有一個回水景色。長花園散步。兩個游泳池。室內和室外。他們的早餐是我在印度任何凱悅中最好的。這麼多選擇,一切都很完美。他們的俱樂部休息室很漂亮。自助餐選擇大。酒吧服務員根據我的要求給我做了很棒的雞尾酒。休息室的景色是la la...他們的工作人員在印度凱悅最好。感謝所有人。回來後衛

Thoughtful services, very expression.

It was a decent stay at a decent price in a prime location. Rooms were clean and spacious too. Overall a good and smooth experience

早餐不錯，喜歡吃這個餅，葡萄也好吃

The check-in experience with one of the staff members called as Mr.Jinu was extremely unpleasant. He asked whether I wanted to do advance or full payment to which I replied that I would prefer doing that during checkout as I would order food and other services and would pay combined for that. And the same is followed by many other hotels including 4 star hotels in the city. Even though this was a corporate booking done via Yatra for business, the staff person didn't know that and was asking for amount higher than what was mentioned on the tax invoice hotel voucher. He had to call another staff to recheck the amount and finally admitted that the amount on the hotel voucher with me was correct. After this the staff person suddenly changed and insisted that I pay the full payment only. The treatment I received was as if I would run away without payment. He kept on repeating - ”it's hotel rule”. Upon asking where the hotel rule is written or documented in your hotel policy, he had no answer and suddenly insisted that I cancel the booking. I was appalled at this kind of behaviour and treatment by a staff who works in a hospitality industry who treats customer in a hostile manner. Please do your research about the rules here. If anything is declared as a ”rule” or a policy, do ask for proof of its document. When I insisted on calling the manager, the manager said I could do payment in parts which was fine. But staff people treating people like theives is NOT OKAY. If hotel people are reading this review, kindly check the recording of the camera at your reception. Treating people like thieves when you are in hospitality industry is not at all okay. Hotel people should really pay attention to the reviews on Google page regarding treatment by staff. The lowest rating for this hotel have been mostly given for staff behaviour. They should train the staff to be more professional.

優越的地理位置，毗鄰nedumbassery機場。 前台服務周到 一流的餐廳，提供正宗的喀拉拉邦美食 配備完善的客房，配備各種設施。