蘇梅島波普海灘附近酒店

A very pleasant stay! Especially Ammie, very nice staff, gave us extra attentive help and took care like a friend! We were satisfied with both the hygiene of the hotel room and the view, and the hotel's social accounts made the travel process more convenient.

五年前第一次住，那時候才開業一年多，所以非常新，這次有一點點顯舊了，主要是地面的有點發黑了。這次再來，還是那種感覺，非常喜歡他們的建築風格，拍照效果也喜歡。五年前來的時候住的是海濱區，那時候園林區還沒有，這次訂的是園林房，在海濱區對面馬路的園林區，check in 的時候還不知道，有點驚訝。園林區還挺大，佈局也不錯，植被豐富，也有自己的泳池，水挺深，要玩沙灘得過對面馬路。海濱那邊沙灘的氛圍感挺好，挺多大樹遮蔭，在沙灘椅上躺着很涼快。感覺上酒店住客有百分之四五十是國人，衹是他們早出晚歸，不怎麼泡酒店，所以存在感不強。和上次來的感受一樣，美中不足的是海灘比較差，而且比較多海草，沒什麼海浪，景觀也一般，選這個酒店就是泡在酒店裡，房間面積也夠大，私家泳池比較雞肋。泳池附近毛巾不足，也沒有人送杯水過來，可能是主要顧及沙灘那邊吧。入住的時候，我們把手機留在了上一家酒店，前台人員幫忙聯繫找回來的。下一次到蘇梅還會再來，衹是可能要五六年後了。

非常滿意的酒店！李經理是華人，溝通更加暢通無阻，通過諮詢也規避了在泰國遊玩的很多坑，非常感謝他的幫助！酒店設施也很好，住的奢華海洋大床房，房間大氣，陽台景觀很好，設備新穎，迷你吧free drink也不錯，每天都會補充，所有服務人員態度都挺好，可以看出酒店文化管理挺好！酒店的私人沙灘非常好👍沙子很細膩，海里游泳也很方便，海灘邊上還有恆温游泳池，就算下雨天游泳也是暖和的，超讚！酒店位置也挺好，去拳擊館，去查汶夜市，去central festival都房間，在門口坐雙條車很快到達。總之，各方面都不錯，牆裂推薦其他朋友來體驗！

去到麗思時我剛剛進入退燒狀態，咳嗽很嚴重，入住當晚，酒店經理派了會説中文的Rosie來關心我情況，當晚貼心送來姜水和止咳糖漿，特別暖心和照顧，第二天遇到也會關心詢問情況，晚上從外面回到酒店房間看到Rosie的留言和水果大餐特別感動。這家酒店的服務相當相當貼心 ！相比..前兩天呆在洲際酒店發燒時有明顯對比，真的太感動了，走之前還送了一個小禮物。最遺憾的是我在麗思酒店Pak Tai餐廳把所有兑換的泰銖都花完了，沒留小費😔

The best thing about this hotel is the staff! They work so hard and handled any problems we had the best they could. The hotel does need updating, We were allocated a Mountain View room, you could just see it behind all the wires and busy road, we upgraded at a cost to a sea view, it was worth it, the view was stunning! The room was comfortable and clean, as much as I tried not to, I couldn’t help but flood the bathroom, the water runs along the bath and straight to the floor! Breakfast was nice and again the staff were really on the ball, the service was faultless! In reception there is a pond that runs all around with several koi carp in, we brought some fish food from one of the pet shops and fed them every morning (there is food behind the desk if you want to fed them) The beach is lovely, Despite the place needing updating and a few repairs I would stay here again, we had a lovely holiday in Lamai.

酒店大 在山上 走到哪都要上坡下坡 也可以叫高爾夫球車送 隨叫隨到這點還挺好的 早餐也沒有期待中的好 聽説是蘇梅天花板就有所期待了 擺盤口味都是一般水準 酒店有四個餐廳 一個泰餐單獨的 另三個bar西餐廳在一起 樓上下三層 分別是最下層泳池邊SUN 中間層MOON也就是吃自助早餐的地方 午餐晚餐做意大利菜 還挺好吃 最好先預約 Roof top bar最頂層STAR和去樓下MOON共享菜單和廚房 但他有個吧枱多一個調酒menu 遇下雨大風天不開 預約自動轉到樓下MOON 兩個泳池都不太大 一個就在餐廳下面 一個在GYM旁邊 躺椅都不是很多 也有個沙灘要走下去 酒店有自己的app 上面你可以看到各種活動可以約 可以隨時與管家溝通 約車接送 酒店自己的車很大 比叫grab收費便宜 我們去the roof restaurant叫grab要500多 酒店叫車來回最後一天走的時候結賬發現衹要800 而且叫車的時候 管家説幫我們電話去餐廳訂位 並且讓他們餐廳的車準時下山來接 確實很絲滑 下車就上車了一秒都沒有等 總的來説住下來對服務滿意 環境食物基本滿意 房間很漂亮 minibar不小氣 可以給4/5分

Das Personal war sehr freundlich und zuvorkommend! Die Lage des Hotels ist super! Direkt am Strand im Rücken hat man den Berg und zur Stadt ist es 15min zu Fuß wo man alles findet was man braucht! Direkt gegenüber ist ein Waschsalon und ein Friseur! Ein Minimarkt ist in 3min zu Fuß zu erreichen! Nur das Essen dass man am Pool bestellen kann ist nicht sehr gut. Das Chicken Satay kam aus der Mikrowelle. Dafür waren die Bedienungen am Pool sehr nett und haben immer gefragt ob alles in Ordnung ist und ob man noch etwas braucht!

My daughter wanted to go somewhere really special to celebrate her 30th birthday and was interested in going to Thailand. Then she saw some photos of this hotel and it’s amazing views. After reading the reviews the decision was made. We were so excited and so hoped it would live up to everything we dreamed of. We had chosen a private pool villa and it was THE most amazing room with a private pool and outside jacuzzi in a beautiful garden. We felt like we were living in a dream. The big round inside jacuzzi bath in our bathroom was huge. On her birthday I had decorated our room and the staff matched the colours with petals on the bed and two cakes. One was made from towels the other was a delicious white chocolate one! The room was behind the main beach pool so we would get a buggy up to the lounge but we always chose to walk down the big hanging bridges back to the room. The views were stunning and the bridges and stairs looked so pretty lit up at night. We both visited the spa for treatments on her birthday which were very nice. We wanted to go to an ethical elephant sanctuary whilst in Thailand and the concierge booked us to go to Samui Elephant Kingdom. This was just a short drive from the hotel and was one of the high lights of our trip. It was a wonderful experience and we would definitely recommend it. The club lounge was where we had our daily afternoon tea and evening drinks and canapés. The club staff were great they got to know us and knew my daughter liked the duck spring rolls. To her surprise they brought out two on a plate with candles in on her birthday whilst singing “happy birthday“. It’s the little things that make it perfect. I would like to thank you all for everything. I can only remember a few names, Lisa, Knowfang, Meen, Markey but you were all great. A special thank you goes to Dow. You were amazing, kind, professional, friendly and very helpful especially when the air con needed attention. I can’t thank you enough. I had wished we got to see you before we left to say it personally but it was your day off. All the staff from management to ground staff were professional, friendly, polite and always had a smile on their faces. The service was excellent. The hotel app was great. If you wanted anything you just sent a message and the response was immediate. We wanted different pillows they were there in 5 minutes. We asked for sun loungers for our garden again there in a few minutes. We had a problem with the air con and immediately the engineers came. I have never stayed anywhere with such great service. This hotel not only lived up to expectations it surpassed them. It really was like living in a dream. Thank you to all the staff for making this the perfect holiday. We will most definitely be back.

我們在最後一刻預訂了恰恰別墅。他們向我們收取的價格非常高。飯店的情況很棒，但飯店不適合住宿。他們有很多房間，但只有 6 張日光浴床，池畔沒有日光浴床，工作人員在我們住宿期間沒有清潔桌子、日光浴床墊，早餐區也又髒又臭。所有窗戶都有指紋和油污。我們真的很擔心衛生問題，因為我們是在新冠病毒之後才去島上的。他們不注重衛生！ ！順便說一句，我想在早上 7:45 左右從早餐區買咖啡，工作人員（名字是 KAE）不允許我拿。但我看到有人會輕鬆退房，同時吃早餐。如果您想省錢並保持舒適，無論如何都不要住在這家酒店。他們向我們收取了 5 天約 700 美元的費用。基本的平房比住在恰恰別墅更好！不要被他們的位置和酒店圖片所欺騙。

Fatal, pésimo.El desyuno una porquería, lleno de moscas y avispas,hasta dentro de los recipientes de la mermelada,muy sucio toda la zona del desayuno,no habia ni siquiera leche para el café.La habitacion limpia pero sin enchufes a los lados de la cama y el espejo del baño está colgado para alguien que mida 1,20cm ,no sirve de nada a esa altura.No hay forma de desplaz**** desde allí a no ser que sea en taxi y te cobren lo que a los taxitas le parezcan.Para colmo, nos recomendó la recepcionista cenar en el bar de al lado del hotel que tienen funcionando dos cartas,OJITO! Una con precios para extranjeros con 4 platos de fritoleo por el que te quieren cobrar un dineral.La experiencia no ha podido ser peor.