設有游泳池的蘇梅島酒店

I read many reviews about this resort and studied the Mantra Samui website, but never learned until after I booked (4 nights stay) my room that they had cancelled , during Covid, the regular shuttle that took guests down the hill to Fisherman Villa. I learned this because I called the hotel before my trip to ask some questions and also ask how to reserve a place on their shuttle. The resort does have one auto/driver that will drive you down to the bottom of the hill if it is there, and if it is not picking up someone at the airport. The shuttle delivers you directly to the bottom of the hill, is pretty much is just a local road. Then you can wave down a taxi and negotiate the price. Some fun! The Mantra Sumai should update their website to say the regular shuttle has been cancelled, and replaced by their maybe available one car. Continuing my story... We booked a massage at another hotel that is about 20 minutes away, and gave ourselves one hour to get there. So the night before we reserved to get the ride down to the bottom of the hill for the next day afternoon. When we went to reception, we were informed there was an accident, which was a flat tire, and the tire 'might' be fixed in half an hour and then another 20 minutes to get back to the Mantra. They apparently felt no responsibility to contact us. Just wait for the guests to show up and then tell them. They felt no responsibility to call the driver for any update. They then offered to call a taxi, but that would take about 20 minutes to arrive. Also when you call a taxi there is no opportunity for negotiation. My hour was dwindling. Well 20 is better than maybe 30 + 20 minutes. So they called the taxi. Luckily the Mantra driver showed up after 15 minutes, and the taxi was cancelled. My conclusion, after all the interfaces with reception, is they have a poor sense of responsibility and lacking the ability for logical thinking to provide a good guest experience. There are other examples beyond the above. Our suite room was in good condition, and everything functioning. Well, except the phone did not work, but I did not need that. The suite has a king size bed and a separate built in bed in the back of the living room. OK, so 4 people can stay. But the flaw in the suites is there is only a 2 person love seat to sit on. There is no chair, and no desk. It is no fun to use your laptop when the coffee table level is below your knees. A simple 4 leg table for a desk, and a simple chair would be nice, and not cost very much. They do have an on-site co-work room somewhere, but I did not use it. I think it is an extra cost and I did not have that much work to do anyway. The highlight of the Mantra Samui was the included breakfast. There are many cooked to order choices plus a buffet of juices, fruits, cereals, yogurt, pastries, and several breads you can toast yourself. We tried every item on the breakfast menu and all were nicely done and tasty. Very good coffee and tea made to order i

12月27日帶弟弟去魚屋慶祝60歲生日,10人的聚會,由於弟弟身體不好,我們提前預訂了6.30pm,服務很匆忙服務員一開始就告訴我們餐廳會很滿很忙,後來他們建議我們趕緊點菜。這有助於扼殺歡迎。餐廳從來沒有很忙,所以不知道爲什麼他們一開始就告訴我們這個。這讓我們感到相當不受歡迎。新手很好。然而,一些主要課程令人失望。我們四個人點了“海鮮飯”,兩個魚墨海鮮飯,兩個鵝肝海鮮飯,海鮮飯是西班牙海菜,通常在1.5英寸深左右,在蝦、魚等海鮮中堆積。這似乎是一個不錯的選擇,因爲我們在一家魚餐廳。海鮮飯被列入菜單“提供兩個”。我不知道爲什麼。它們很小。單身成年人很容易吃一個,仍然覺得餓。煩人。這與我們在西班牙吃過的海鮮飯沒什麼區別。鍋底有一層薄薄的幹米飯,烏賊墨海鮮飯簡直不能形容,上面有四隻貝,米飯不含任何海鮮。至於“鵝肝海鮮飯”,我們預計這既是海鮮,也有鵝肝。然而,“鵝肝”根本沒有海鮮。再一次,它只是鍋底的一層薄米飯,上面有一塊鵝肝。不知道怎麼可以有“海鮮飯”沒有海食,自相矛盾,工作人員應該警告我們所謂的“海鮮飯”沒有海食,我們覺得這是對本來是特殊場合的失望努力,我特意推薦這個地方,因爲我們在一年裏呆在那裏度過了一段美好的時光。我們給通用汽車發了電子郵件,但他/她甚至沒有給我們回覆。

蘇梅島入住的第一個酒店，也算是蘇梅島排名前十的。稍微有點偏，附近沒有商圈，開車出去還可以。酒店小而美，很有度假的氛圍感，吊帶一穿，墨鏡一帶，愛誰誰的感覺就來了。 酒店有兩個泳池，moon 餐廳下和沙灘旁邊。我們住的離沙灘近，去了幾次沙灘那個泳池，也泡了半天沙灘，特別安靜。 房間服務也很好，可以幫忙預訂外面的餐廳，這點挺好的，入住期間我們打卡了 roof 和 chill，都是酒店幫忙預訂的，而且很近，推薦可以去。

酒店的入住儀式感很強，會有專人介紹他們的身體乳，香皂的味道，並給出更多的選擇，還有枕頭，另外還會給一個二維碼，這樣所有的客房服務都可以在手機上完成，直接在app上點喝的和吃的，一會兒就送到房間裏，體驗感很棒。但是唯一讓我耿耿於懷的是，入住第二天早上7點半發生的詭異事件——門鈴自己響了。一開始我以為是員工按錯了，要求酒店給合理的解釋，但酒店查了監控，在門鈴響的前一分鐘雖然有一個員工經過了我的房門，但是並沒有按門鈴，門鈴是自己響的！真讓我不寒而慄。後來他們解釋説這個門鈴出現過類似情況，有可能是空氣潮濕，再加上電池低電量，導致觸摸按鍵特別敏感，他們把電池下了就不會再發生了。但我還是心有餘悸。除此之外，入住還是比較愉快的。

Great Resort, Great Location, Great Staff. A little warn this time of year but still very enjoyable. Short walk to Chawang beach Main Street shops, restaurants and bars. Central Mall and night markets also close by, 15 minute walk or short ride with a tuk tuk.

酒店的位置很好，走到cocotams衹要3-5分鐘，相比隔壁的假日又顯得很安靜。因為夜市那邊都很吵很熱鬧，沿着沙灘走到酒店這一下子很安靜。早餐還行，該有的都有，有自助也有菜單可以點。海景房的視野很無敵~正好這次房間還在靠中間的位置！很棒！游泳池也很大，還有些浮窗和泳池小道具，適合不會游泳的人~不錯！房間裏的包包也很好用~可惜不能買！沒有電梯，長者最好就住1-2樓的房間～樓層還是有點高的。就有一點建議，化粧區域光線有點暗，可以調整一下，還有浴室掛浴巾的梯子不小心容易倒下。

Myself snd my Wife have stayed at many Four Seasons around the World and this Hotel is right up there amongst our favs The Location the Hotel the Staff and the Management Wow what a wonderful place. Massive shout out to Branka one of the Directors of FS Koh Samui, so well loved and respected by all staff and guests, became a great friend by the end of the Holiday. We had a magnificent stay and will be back soon Thank you all at FS Koh Samui #fourseasonskohsamui #kohssmui #flourseasons

乾淨衛生，高端大氣上檔次，服務到位，很大，寬敞明亮，適合開party ，床很大5個人睡沒問題，各種小細節都很精心。

遠離查汶市中心的喧囂,所以是一個適合安靜時光的好地方,並用作探索島嶼的基地。海濱泳池別墅不錯,很大,可以欣賞到海洋的美景。私人游泳池是一個獎勵,非常值得升級。我入住的時候酒店很忙,每個人似乎都很開心,享受自己。游泳池不是最大的,但房間數量豐富。別忘了,有別墅有私人游泳池,所以相當數量的客人將在自己的區域。進入海灘不是直接在酒店前面,但這是件好事,否則我每天都會聽到每個人在我的別墅前面。訪問是度假村的一側,只是在餐廳旁邊。沿着這片海灘,還有其他一些酒店酒吧和餐館可以吃喝,如果你前往最遠的點,然後前往內陸,你會遇到一些酒吧和餐館。正如很多人所說,酒店在一條馬路旁邊 - 但和蘇梅島的大多數酒店一樣,只是島上的設計,沿着海灘延伸可以避開主要道路步行到當地。而且當你在島上,爲什麼不想沿着海灘散步?!所以不要聽那些關於附近什麼都沒有的評論。如果你想夜生活的喧囂,查汶中心15分鐘路程。坐班車或叫出租車300thb。這是一家四星級酒店,試圖在新冠病毒和隨着時間的推移回到某種正常狀態,我相信業主會重新投資他們的錢,以改善其他一些客人在其他帖子中評論過的地方,但我確實認爲這取決於你預訂和/或分配的房型,因爲大部分都很好。給它一個機會,值得。這些年來我去過很多酒店比一般的喬多,這些年來,我在同一天入住和退房了兩家酒店。

非常滿意而且難忘的一次入住！在酒店住了4晚，真的不捨得離開😂 酒店的位置非常好，在獨立的小島上確實很避世，同時離熱鬧的春蒙海灘衹有一趟拖拉機的距離。拖拉機上島的方式很有趣，有時候還有酒店超可愛的狗狗陪伴。 酒店設施不錯，健身房雖然小但是夠用，房間設施配套齊全，裝飾的質感很好，minibar品種豐富並且除烈酒外均免費。 餐飲方面早餐是點餐+自助，味道不錯，不過建議點餐部分的品種可以再豐富一些。晚餐同樣是在Long Dtai餐廳，主要是泰國南部料理，味道很棒，調味和食材都很特別，非常推薦。 Spa也非常值得推薦，手法優秀，而且價格衹要曼谷同類酒店的一半，如果有時間的話一定會再多做幾次。 服務方面幾乎是滿分，酒店所有的員工都很熱情且專業，全程服務在線，還會時不時準備一些小驚喜，我們的偏好也都熟記於心。雖然在入住過程中有遇到一些小問題，但是也都能很快解決。謝謝酒店的整個團隊給了我們一個非常難忘的假期。 下次再來蘇梅島的時候一定會回來！