Great boutique hotel. Reasonable sized rectangular pool with pool bar. Overlooks ocean - some have great sea views, some views are very limited. We stay B&B and the food was good and the service was excellent. Good location, a 12 min walk from to the town centre and 2 min walk from a great beach bar/cafe that serves reasonably priced drinks and food until late. The cafe also have a fire show that should not be missed (the extent and quality of the show is determined by how busy they are - be prepared for slow service). Our room was modern and clean, we had a good sea view and the air con was great. Occasionally the sea seemed dark with oil and smelled of rotten fish. We were told this was a natural algae. Some days were better than others.
五年前第一次住,那時候才開業一年多,所以非常新,這次有一點點顯舊了,主要是地面的有點發黑了。這次再來,還是那種感覺,非常喜歡他們的建築風格,拍照效果也喜歡。五年前來的時候住的是海濱區,那時候園林區還沒有,這次訂的是園林房,在海濱區對面馬路的園林區,check in 的時候還不知道,有點驚訝。園林區還挺大,佈局也不錯,植被豐富,也有自己的泳池,水挺深,要玩沙灘得過對面馬路。海濱那邊沙灘的氛圍感挺好,挺多大樹遮蔭,在沙灘椅上躺着很涼快。感覺上酒店住客有百分之四五十是國人,衹是他們早出晚歸,不怎麼泡酒店,所以存在感不強。和上次來的感受一樣,美中不足的是海灘比較差,而且比較多海草,沒什麼海浪,景觀也一般,選這個酒店就是泡在酒店裡,房間面積也夠大,私家泳池比較雞肋。泳池附近毛巾不足,也沒有人送杯水過來,可能是主要顧及沙灘那邊吧。入住的時候,我們把手機留在了上一家酒店,前台人員幫忙聯繫找回來的。下一次到蘇梅還會再來,衹是可能要五六年後了。
A very pleasant stay! Especially Ammie, very nice staff, gave us extra attentive help and took care like a friend! We were satisfied with both the hygiene of the hotel room and the view, and the hotel's social accounts made the travel process more convenient.
My daughter wanted to go somewhere really special to celebrate her 30th birthday and was interested in going to Thailand. Then she saw some photos of this hotel and it’s amazing views. After reading the reviews the decision was made. We were so excited and so hoped it would live up to everything we dreamed of. We had chosen a private pool villa and it was THE most amazing room with a private pool and outside jacuzzi in a beautiful garden. We felt like we were living in a dream. The big round inside jacuzzi bath in our bathroom was huge. On her birthday I had decorated our room and the staff matched the colours with petals on the bed and two cakes. One was made from towels the other was a delicious white chocolate one! The room was behind the main beach pool so we would get a buggy up to the lounge but we always chose to walk down the big hanging bridges back to the room. The views were stunning and the bridges and stairs looked so pretty lit up at night. We both visited the spa for treatments on her birthday which were very nice. We wanted to go to an ethical elephant sanctuary whilst in Thailand and the concierge booked us to go to Samui Elephant Kingdom. This was just a short drive from the hotel and was one of the high lights of our trip. It was a wonderful experience and we would definitely recommend it. The club lounge was where we had our daily afternoon tea and evening drinks and canapés. The club staff were great they got to know us and knew my daughter liked the duck spring rolls. To her surprise they brought out two on a plate with candles in on her birthday whilst singing “happy birthday“. It’s the little things that make it perfect. I would like to thank you all for everything. I can only remember a few names, Lisa, Knowfang, Meen, Markey but you were all great. A special thank you goes to Dow. You were amazing, kind, professional, friendly and very helpful especially when the air con needed attention. I can’t thank you enough. I had wished we got to see you before we left to say it personally but it was your day off. All the staff from management to ground staff were professional, friendly, polite and always had a smile on their faces. The service was excellent. The hotel app was great. If you wanted anything you just sent a message and the response was immediate. We wanted different pillows they were there in 5 minutes. We asked for sun loungers for our garden again there in a few minutes. We had a problem with the air con and immediately the engineers came. I have never stayed anywhere with such great service. This hotel not only lived up to expectations it surpassed them. It really was like living in a dream. Thank you to all the staff for making this the perfect holiday. We will most definitely be back.
很好
221則評價
4.6/5
每晚價格由
HK$3,206
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No.
1
4.4/5
326則評價
蘇梅島波普海灘洲際假日酒店度假村
位於 波普, 蘇梅島的酒店
"適合與小孩同行""購物方便"
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No.
2
4.5/5
56則評價
布里拉沙蘇美鄉村酒店
位於 查汶海灘, 蘇梅島的酒店
"體驗一流""老闆熱情"
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No.
3
4.4/5
53則評價
香蕉扇海度假村
位於 查汶海灘, 蘇梅島的酒店
"體驗一流""老闆熱情"
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No.
4
4.8/5
94則評價
波普度假村和水療中心
位於 波普, 蘇梅島的酒店
"老闆熱情""體驗一流"
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No.
5
4.6/5
74則評價
卡瑪度假村
位於 波普, 蘇梅島的酒店
"體驗一流""房間不錯"
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No.
6
4.3/5
25則評價
Cielo Boutique Hotel & Spa Samui
位於 波普, 蘇梅島的酒店
"Good Location"
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No.
7
4.4/5
54則評價
探戈豪華蘇梅海灘別墅
位於 崇文海灘, 蘇梅島的酒店
"體驗一流""老闆熱情"
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No.
8
4.5/5
5則評價
椰子棕櫚度假村
位於 拉邁海灘, 蘇梅島的酒店
"設施很好""乾淨衛生"
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No.
9
4.6/5
32則評價
奢華與自然野生鄉間房屋
位於 拉邁海灘, 蘇梅島的酒店
"Good Location"
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No.
10
4.3/5
41則評價
扎森精品度假村
位於 湄南海灘, 蘇梅島的酒店
"Good Location"
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No.1
4.1/5
37則評價
蘇梅島德瓦海灘度假村
崇文海灘, 蘇梅島 | 距離Wat Laem Suwannaram0.18KM
"房間很好"
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No.2
4.5/5
63則評價
斯凱海灘酒店
崇文海灘, 蘇梅島 | 距離Wat Laem Suwannaram0.69KM
"體驗一流""老闆熱情"
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No.3
4.4/5
54則評價
探戈豪華蘇梅海灘別墅
崇文海灘, 蘇梅島 | 距離Wat Laem Suwannaram0.24KM
"體驗一流""老闆熱情"
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No.4
4.5/5
247則評價
蘇梅島麗思卡爾頓酒店
崇文海灘, 蘇梅島 | 距離Wat Laem Suwannaram1.37KM
"早餐一流""無敵海景"
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No.5
4.1/5
84則評價
蘇梅島美人魚酒店
波普, 蘇梅島 | 距離Wat Laem Suwannaram1.43KM
"房間不錯""體驗一流"
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No.6
4.5/5
278則評價
蘇梅島金普頓基塔蕾度假酒店 - 洲際酒店集團旗下
崇文海灘, 蘇梅島 | 距離Wat Laem Suwannaram1.41KM
"早餐一流""泳池一流"
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No.7
4.7/5
5則評價
獨特精品度假村
崇文海灘, 蘇梅島 | 距離Wat Laem Suwannaram0.6KM
"Good Location"
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No.8
4.4/5
9則評價
79 Beach Club and Resort - Adults only
波普, 蘇梅島 | 距離Wat Laem Suwannaram1.54KM
"老闆熱情"
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No.9
4.6/5
42則評價
蘇梅島通塞灣悦柳酒店
崇文海灘, 蘇梅島 | 距離Wat Laem Suwannaram1.55KM
"老闆熱情""體驗一流"
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No.10
3.9/5
4則評價
蘇梅島夏日之家
崇文海灘, 蘇梅島 | 距離Wat Laem Suwannaram0.28KM
"Good Location"
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4.6/5
很好
訪訪客I read many reviews about this resort and studied the Mantra Samui website, but never learned until after I booked (4 nights stay) my room that they had cancelled , during Covid, the regular shuttle that took guests down the hill to Fisherman Villa. I learned this because I called the hotel before my trip to ask some questions and also ask how to reserve a place on their shuttle. The resort does have one auto/driver that will drive you down to the bottom of the hill if it is there, and if it is not picking up someone at the airport. The shuttle delivers you directly to the bottom of the hill, is pretty much is just a local road. Then you can wave down a taxi and negotiate the price. Some fun! The Mantra Sumai should update their website to say the regular shuttle has been cancelled, and replaced by their maybe available one car. Continuing my story... We booked a massage at another hotel that is about 20 minutes away, and gave ourselves one hour to get there. So the night before we reserved to get the ride down to the bottom of the hill for the next day afternoon. When we went to reception, we were informed there was an accident, which was a flat tire, and the tire 'might' be fixed in half an hour and then another 20 minutes to get back to the Mantra. They apparently felt no responsibility to contact us. Just wait for the guests to show up and then tell them. They felt no responsibility to call the driver for any update. They then offered to call a taxi, but that would take about 20 minutes to arrive. Also when you call a taxi there is no opportunity for negotiation. My hour was dwindling. Well 20 is better than maybe 30 + 20 minutes. So they called the taxi. Luckily the Mantra driver showed up after 15 minutes, and the taxi was cancelled. My conclusion, after all the interfaces with reception, is they have a poor sense of responsibility and lacking the ability for logical thinking to provide a good guest experience. There are other examples beyond the above. Our suite room was in good condition, and everything functioning. Well, except the phone did not work, but I did not need that. The suite has a king size bed and a separate built in bed in the back of the living room. OK, so 4 people can stay. But the flaw in the suites is there is only a 2 person love seat to sit on. There is no chair, and no desk. It is no fun to use your laptop when the coffee table level is below your knees. A simple 4 leg table for a desk, and a simple chair would be nice, and not cost very much. They do have an on-site co-work room somewhere, but I did not use it. I think it is an extra cost and I did not have that much work to do anyway. The highlight of the Mantra Samui was the included breakfast. There are many cooked to order choices plus a buffet of juices, fruits, cereals, yogurt, pastries, and several breads you can toast yourself. We tried every item on the breakfast menu and all were nicely done and tasty. Very good coffee and tea made to order i
訪訪客Upon arrival we were awe struck with the organic beauty of the island which we were about to stay on.. After a short boat ride we had arrived in paradise and welcomed with warm smiles and refreshments. We were Taken to our room on our golf buggy (no motorised vechiles on the island yay). Our spacious waterfront room topped off with an infinity pool looked out over the Gulf of Thailand and was immaculately clean and serviced daily by up to 3 housekeepers at a time. We dined at Both Hue restaurant (our favourite) and also Long Dtai Both displaying fresh produce daily, some items unavailable from day to day which suited us as we knew it was all fresh 👍 The Staff Led by Urs (GM) and Patzy (Restaurant manager) were all friendly and attentive. The Day Spa exceeded our expectations with numerous treatments available to ensure you remain relaxed on your holiday Ignore the bad reviews on here about this property The place is amazing without fault!! We will be back ✌️
訪訪客現在泰國已經對中國不友好了!都是坑
沒有付款寶付款,沒有銀聯
這個服務3分我不是給酒店的,泰國對中國人的服務差是給這個酒店對面旅行社坑錢!見圖1
酒店對面有過旅遊代理,裏面是一個老外Boss帶着泰國妞,這個年輕泰國女的真的很過分,定好去機場,結果因為我老公吃壞肚子上個廁所,晚出來10分鐘,司機走掉了居然沒等我們!我們之前等別人呢?酒店前台説司機會回來。
我電話她,她居然説再重新付1700泰銖就因為我遲到!我們下午四點飛機,一大清早起來收拾吃早餐,包車去的萬倫機場,居然不等我們!
我讓她退錢!她也不肯!
後來我沒辦法衹能定蘇梅島到曼谷直飛還是滿員,後來衹能泰囧了包車5000去的萬倫,後來浪費了差不多3000人民幣才到!我氣急了!
一定會發視頻到Ti K T OK 讓大家好好看看泰國旅遊那麼噁心🤢專坑中國人,其實其他泰國辛苦工作人員蠻善良的,我來了7次泰國,這次最失望!
説説;沒有中文服務!泰國人英語都很不好!我英語六級都要想想他們的語調很奇怪,但他們能聽懂,不要快衹要單詞。
酒店環境很好,市中心最好了,旁邊是Akrbar酒吧有點吵,但是酒店300米走走就好了!前面轉彎就是200泰銖借車,舊的150泰🐷,很良心,酒店收費300
這次我真的浪費了將近4000人民幣的機票錢。氣死我了!衹是因為司機沒等我
Great location. Beachfront with great beach, lovely warm calm sea. Beanbag’s & parasols are plentiful. Lovely pool area with sunbeds (music a little loud) hotel location great. Few minutes walk to all the shops, restaurants and nightlife. Easy access without the noise. Great Thai restaurant just on the left as you walk out of the hotel before you reach the main road. Would definitely recommend, you won’t be disappointed. Food & drinks available to buy at beach bar. All arrived hot & were really tasty. Dining area has great views of the beach but they provide the most basic breakfast we’ve ever had in a Thai hotel. No pastries or croissants but there is a choice of brown or white bread to toast with jam etc. Coffee is extremely weak like they’ve watered it down but there are posters advertising other types of coffees you can purchase at an additional charge. No fresh egg station available instead precooked fried eggs in a serving dish. Salads, meat & yoghurt unfrigerated so warm. Even the orange juice/cordial is nearly as warm as the coffee. When I & several other guests asked them for ice we were just told none available. No Thai welcome or smiles from staff at the breakfast dining, they all look really sad & miserable. We booked the delux room which is ok but bed is beyond Thai firm it’s rock hard & no other seating in the room. Although the TV had a couple of English channels the signal was usually too weak to get a picture. Could be a really nice stay if they just didn’t scrimp on a few basics & the breakfast staff looked like they wanted to welcome their guests each morning
訪訪客I had a fantastic stay at the briza hotel . The service was impeccable,and the room were spotless clean. While the breakfast was okay,I ‘d suggest they consider adding bacon to make it even better . The hotel’s location was perfect,with easy access to the town. Y only suggestion would be to provide umbrellas by the swimming pool in addition to the sun beds. The mini gym had enough equipment to keep up with my workout, a great experience! Thank you Ken for your awesome hospitality!