Sup Tao, Stand Up Paddle Boarding附近酒店

We stayed in the middle beach front room. From looking at the other hotels in the surrounding area, this was probably best for value and location. Staff were incredibly kind and extremely helpful. I’d rate the hotel amenities 3 star - but the location gets it to the 4th star. The bed was the comfiest I have slept on in Thailand and the beach front room was a treat when waking up in the morning. Hot water and water pressure wasn’t consistent and lots of ants everywhere. The room was clean and spacious. The hotel is currently renovating (receptionist said it would be completed on the day or day after our stay, but it definitely looks like it will be finished in mid-January/early Feb. Tip for the hotel staff - please be upfront and honest to manage guests expectations about your renovation - it didn’t bother us but it would bother others!) Skip the breakfast - As the hotel is renovating, breakfast is at a cafe a few doors down. You can choose either a ‘western, Thai or healthy’ breakfast. We had the western and healthy between us, honestly I’d skip the breakfast as there better looking places nearby and on the side streets. This isn’t the hotels fault, it’s just whoever they’ve teamed up with. We emailed beforehand to ask not to be in the room next to the bar as we’d read negative reviews. We were placed in the middle beach view room out of the 5. We stayed Wednesday - Saturday and the room was quite loud, it’s mostly the base you can hear from the nearby beach bar. The hotel provides earplugs in the room anyway and we didn’t find it as a problem as we sleep through anything - but it was VERY loud on the Friday night and would bother some. There was a drunk man who tried to take a sleep on our balcony netting, security spotted him very quickly and had already moved him along before I asked. Even though this happened, I felt extremely safe knowing there’s security all night long who keep a watchful eye. If you’re ok with your location being in a super busy area and wanting to experience Koh Tao’s night life, this hotel is for you. If you want something more private and peaceful, I’d suggest looking elsewhere but you won’t find a better location to a brilliant beach. Friendly staff and very helpful. We were offered a free bottle of wine from the mini bar and two free taxi trips to the port - thank you!

We had an awful experience at the Seashell dive centre attached to the hotel, and are now out of pocket for 22,000 baht for courses that we couldn’t complete due to the behaviour of the centre manager. We booked and paid upfront for a day of fun dives and 2 AOW courses. After an awful experience where I became very cold and sick on the fun dives due to poor weather conditions and inappropriate kit, we asked to be refunded for the AOW or to wait until conditions were calmer. The manager said that we could not be refunded but could wait for calmer conditions and we extended our time by another week in order to wait for things to calm down. However, the following day we popped into the centre and the managers attitude was completely different, he was rude and difficult and following some very unpleasant interactions with him over the following few days, we took the decision to not go forward with the course. One of the instructors who witnessed the managers behaviour apologised on his behalf giving the excuse that he was in a bad mood as had broken up with his girlfriend ! It was evident that once he had our money, that he had no interest in delivering our course or providing any level of customer care. On the fun dive, kit was poor, with a thin shorty wetsuit provided that was not suitable for the weather conditions, no boots, fins that were too small as they didn’t have any other sizes. Our instructor however was dressed in a full wetsuit and boots etc as said he tends to get cold. There was no provision of snorkels despite PADI guidance stating that these are an essential piece of safety equipment and no basic first aid care / procedures provided for cold, sick customers. When we asked for snorkels, we were told that they are unnecessary and just get in the way. The manager has refused to give his name and diver number despite repeated requests which raises further alarm bells and he ignored all initial emails and messages. Finally, we received a response whereby he said that we had booked onto the course on 3 occasions and not attended. This was completely untrue as no date had been set for us to do it at all. The hotel (who we paid for the course) have not responded to any emails or messages in relation to our complaint and couldn’t have been less interested when I raised it with the reception staff at checkout. My advice is that if you go to Seashell hotel, please AVOID the dive centre. You might be ok if everything is straightforward and you get a good instructor, but if there is a problem then don’t expect any level of care or compassion. We had travelled to Koh Tao to do some fun dives and complete our AOW courses. Our experience at seashell dive centre has ruined our trip to this island. After some detective work, we have established that the dive centre managers name is Hasan Can Toker . I wonder what his reasons for hiding this are ! Again, not the actions of a professional and transparent dive centre manager. As for the hot

不幸的是,我們對在這裏的住宿感到非常失望。酒店的位置令人驚歎,沿着非常繁忙的餐廳和海灘酒吧的海灘上海灘,很棒。然而,酒店本身令人遺憾。酒店在酒店房間外面的籠子裏放着鳥鳴,所以預計在所有的時間裏都會被比我們想象的更響的鳥鳴叫醒。我們住的房間非常基本,到唯一的插頭插座就在前門,所以爲了頭髮,我不得不站在前門,沒有鏡子或椅子......淋浴是固定的高度(非常低)所以我的伴侶不得不跪着洗頭髮,儘管不是很高,但我不得不大幅彎曲。房間很暗,一整天基本上沒有自然光。牀上用品只是一條厚毯子,我想客人之間沒有洗,在兩個鬆散的牀單之間,所以毯子一直從牀單裏出來。廁所非常氣質,不會總是適當沖水。一個積極的是,空調很強大,但是循環空氣,我們也有風扇,當它轉向某個時刻時,發出了令人惱火的尖叫聲,這再次使我們在夜間醒來。我們沒有吃早餐,因爲我們看看有什麼優惠,決定去其他地方,因爲那裏有很多不錯的當地吃飯的地方。工作人員也不是最愉快的,甚至當我們入住時,我們的約會也很困惑。可惜不推薦這家酒店。

Hotel is really nice and well located (10mn driving from pier, 10mn walking/2mn driving from restaurants and nightlife). Calm atmosphere, nice view, easy shuttle to pier or town. Strengh of the place is however the scuba diving school. Hotel has a dedicated 3.5m deep pool to practice. Not sure I could have found a better place to do my Open Water certification. Johnny was the perfect teacher. humanly and technically skilled as well as really friendly and funny. I don't see how I could have had a better trainer.

我們在Sensi的住宿從開始到結束都是完美的。我們在碼頭見面,並被帶到度假村,用冰毛巾和冷飲歡迎。立即,我們感到歡迎和賓至如歸。我們的“樹屋”很漂亮,乾淨,有我們需要的一切。他們提供沐浴露,洗髮水和潤膚露,晨衣和拖鞋,以及每天新鮮的毛巾,海灘/游泳池毛巾和紗籠。我們的陽台很寬敞,配有舒適的傢俱,冰箱和茶/咖啡站。我喜歡早起,坐在那裏聽所有和觀看所有野生動物。如果你有行動不便,一定要要求靠近海灘的平房因爲有些小路很陡。工作人員是我見過的最善良的人。他們工作非常努力,沒有什麼太麻煩。早餐很美味,有很多選擇,海灘的美景。餐廳的食物也很棒。游泳池很完美,非常需要冷卻!我們喜歡這個位置,靠近你想要的一切,但距離足夠遠,不會被噪音打擾。我們通過Sensi預訂了一艘私人長船,在島上浮潛。我們的船長是JoJo。他是最可愛的人,幽默感極好;與我們互動,當我們在水中時爲我們拍照,教我們魚和島嶼。我們笑了一整天,景色和浮潛令人歎爲觀止。謝謝JoJo!我對這個度假村沒有什麼負面的說。它真的對我們來說很完美,當我們繼續前進時,我錯過了。我會心跳回去。感謝您讓我們的逗留如此難忘。

We visit Thailand a lot and on our last trip, a few months ago to Koh Tao we spotted this property and thought it had the best location and views, being at the end of Sairee beach. We are looking for a resort where we can book the WHOLE place out for a week to celebrate a 70th birthday. (We had just been to a friend’s birthday on Koh Samui for the same purpose.) We booked for 8 nights. Our check in experience was terrible. The staff at the front desk are unfriendly and unhelpful. Our room was right at the top of the property and far away from dining and beach. There was no way we could manage the distance and climb every day. Since the hotel was practically empty they agreed to move us to a much more accessible room for all but the last day of our stay where we would be required to change rooms for one night. On that last night we walked past our “old” room and discovered that no one had moved in and it was empty so we need not have moved! We were never offered any rooms with pool or shown any of the facilities which is a shame. On our own ,we discovered the snorkelling platform, the swing and private dining options etc….on the last day of our stay . All of the other staff, restaurant, beach and cleaning were amazing and I felt the need to tip them directly rather than in the front desk tip box. The food in the restaurant is excellent. The gardens are magnificent. Overall we probably would have spent double our bill had we been offered some of the other options that were available at the property. Koh Tao Cabanas has so much potential and with the right management and a little upgrade could be extraordinary.

我希望所有人都來入住這家品尼高酒店。酒店位於濤島的山上，如果想要去餐廳或者海邊比較熱鬧的地區，都需要摩託車或者打出租車才可以出行不是很方便，但這裏的風景真的很美，性價比也很高，房間非常大，打開窗户就是滿滿的海景，私隱性也很好。從我們入住的這個房間到海邊步行衹要10分鐘，這裏的海灘人很少非常有度假的感覺。在saiee beach叫了taxi boat出海，回程可以直接讓船伕停在酒店沙灘。酒店乾洗衣服衹要60塊錢1公斤，第二天會送回房間十分便捷。工作人員也十分友善，我們留了小費但是打掃的清潔人員並沒有收，而且工作人員很周到，會給我們送紙巾，還有小孩小朋友使用的毛毯。酒店後門的小路有一個租車的商店，這家商店的老闆娘也非常友善給了我們很多好的建議在這裏訂taxi boat也非常優惠，建議所有的看到評價的都來入住這裏。

First of all a few things 1) the beach is beautiful & lots of room on this bay to walk about / swim. Also the beach is super clean 2) on arrival I didn’t feel the hotel or hotel staff were that friendly. We were waiting to be checked in and instead of explaining the hotel procedures to me & my partner we had to wait till there was more people there and then it was explained in a group so didn’t feel as personal 3) the hotel restaurant was very overpriced & we had to wait ages for staff to acknowledge we were waiting. We did eventually walk over and ask for a menu, all the staff were standing about chatting which is fine but there was a lot of other customers waiting as well including ourselves 4) the rooms are very outdated and I have been to other hotels in Thailand in the same price range and the others were alot more Up to date. You can also hear the neighbours, we were kept up late due to the noise in other rooms ( due to thin walls) and a connecting room that the staff did not undisclosed. There was also no hooks to hang your towels after a shower. We booked a sea view however could hardly see the beach 5) there is a shuttle bus which is free and was really good. As the hotel is far away from other restaurants / bars Overall I would not stay more than one night and was glad I was only staying for one night. I would not recommend this hotel for someone going to koh tao

不建議住在這裡。房間睡起來不夠舒服。空調很吵，浴室也不好用。周圍有很多工作人員但無能為力。工作人員唯一能做的就是說「對不起」。他們無法解決任何問題，因為管理層設定的規則非常有限。我們在接送車方面有很多問題。它不包括渡輪的時間。海灘很不錯。食物還可以。最好只是去享受日光浴。因為無論如何遊船都會帶你去那裡看海龜。即使我們付錢住在那裡。無論如何，他們仍然要求你支付浮潛費用。不值得

一個真正特別的地方,佔據了整個濤島的海灘部分。度假村海灘上最令人驚歎的浮潛 - 感覺很幸運,能夠醒來,然後真正地走到海灘,看到黑色尖鯊,TURTLES和各種巨大的魚。真的很神奇。現場的餐廳很棒。由驚人的老師免費瑜伽。工作人員很友好 - 感覺非常像家庭經營的度假村。有一個海景房 - 寬敞,有一個美麗的陽台,可以俯大海和一個陽光明媚的閱讀角落。如果你在濤島,肯定會推薦在這裏住2晚或更多。