中央廣場酒店

中央廣場酒店的評價

中央廣場酒店

Dhangadi Way, Kiran Khola, 00977 Kohalpur, 伯瑞, 尼泊爾查看酒店詳情
中央廣場酒店
中央廣場酒店中央廣場酒店中央廣場酒店
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中央廣場酒店 的真實住客評語

10/10
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位置10
設施10
服務10
衛生程度10
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Shambhavi P
入住日期 2025年10月
商務旅客
2.0/10
發佈於 2025年11月24日
I stayed at this hotel for two nights during the second week of November, and unfortunately my experience was very disappointing—especially compared to past visits, which were always great. This time, loud music and noises that sounded like chairs being thrown continued until around 11:30 PM, leaving me feeling startled and unable to relax. After that, a party in the garden went on so loudly that I still couldn’t sleep. When I called the reception after 10 PM, I was told the noise would continue for at least another hour. It was so disruptive that I even considered calling the police. Sadly, the management seems to have declined significantly since my earlier stays.
翻譯
來自住宿之回應: Dear Valued Guest, Thank you for sharing your feedback. We are truly sorry to hear that your recent stay did not meet the standards you experienced during your previous visits with us. We sincerely apologize for the disturbance caused by the noise and late-night events. We completely understand how important a peaceful and comfortable environment is, especially during the night, and we regret that we fell short in providing that for you. Please be assured that your concerns have been taken very seriously and shared with our management team to ensure better control of event noise and improved guest communication moving forward. Your experience is not reflective of the level of hospitality we strive to deliver, and we deeply regret the inconvenience and frustration this caused you. We truly value your past trust in us and would be grateful for the opportunity to welcome you again in the future, where we can provide you with the relaxing and enjoyable stay you deserve. Warm regards, Hotel Management