若想要遊覽加爾各答,加爾各答JW萬豪酒店將會是一個不錯的的住宿之選。從酒店出發,至錫亞爾達站僅有4km遠。附近很多景點,包括科學城和塔霸中國城都離酒店不遠。酒店坐落於St Georges Church邊,附近還有很多景點包括Carmel of Christ King和Sukanta Mancha。所有極具特色的客房都配備有空調,讓您感受到更加貼心細緻的入住體驗。可以去酒店酒吧,舒適的環境,可供您休憩放鬆。如果您喜歡安靜的用餐,酒店可以提供房間送餐服務。除此之外,我們還為您精心蒐集了周邊的餐飲訊息,Dum Pukht(印度菜)、Bar-B-Q和Afraa Restaurant(Afraa Restaurant)(意大利菜)期待着您的光顧。健身室讓閑暇時間更加充實,按摩室讓悠閑時光更加完美。酒店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裏的原因。為了方便旅客,外幣兑換服務已為您準備就緒。
TThanan2024.02.26
Nice hotel with great service from the staff. Variety of Food.
若想要遊覽加爾各答,奔佳爾泰姬度假酒店將會是一個不錯的的住宿之選。附近很多景點,包括Bhawanipore Cemetery、印度國家圖書館和Shri Mahalaxmi Temple都離酒店不遠。酒店坐落於迦梨女神廟邊,附近還有很多景點包括Nirmal Hirday (Pure Heart)和ISKCON Kolkata Sri Sri Radha Govinda Temple。在酒吧點上一杯消除一天的疲勞,對於旅客來説是一個不錯的休閑選擇。如果您喜歡安靜的用餐,酒店可以提供房間送餐服務。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的The Wall、Bar-B-Q或Banana Leaf(印度菜)品嚐下一流的推薦美食。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括按摩室和健身室。酒店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裏的原因。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
2024.10.23
This is my second time staying with the Taj group and there will be many times to come. The services provided by Taj Bangal staff were exceptional, from front desk check in, sonargaon restaurant services, travel desk, driver, to airport services, all extremely tentative and heartwarming. The restaurant staff curated a thali specifically for me that was so authentic Bengali and impressive. The travel desk helped to arrange a transportation at a very short notice. Especially the driver Tapas Dutta and airport manager Rup Sen, who went out of the way to ensure I could board the plane on time despite very heavy traffic. I was taken through a special fast access and was able to go through security immediately at the airport. The overall high standard of customer care demonstrated the value of the Taj Group. Thank you for delivering an exceptional experience. I look forward to more stays with Taj in Varanasi and Udaipur.
AAmanI shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else.
Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be).
Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.
訪訪客I recently stayed at Roland Hotel, and I must express my extreme dissatisfaction with the entire experience. The most glaring issue was the appalling internet connection. Despite their claims of providing seamless connectivity, I found myself struggling to maintain any form of online presence. This was particularly frustrating as I needed the internet for both personal and professional purposes. Moreover, the staff’s attitude towards this problem was shockingly unprofessional. When I approached them regarding the internet outage, their responses were inconsistent and unhelpful. One moment I was watching TV, and the next, they denied any internet availability for the TV service. It was baffling to encounter such contradictory statements from different staff members. But what truly added to my disappointment was the billing discrepancy. The hotel’s website had clearly stated a 30% discount on the invoice, yet the bill I received had no such deduction. When I inquired at the reception, their explanation regarding tax additions did not align with the final amount, which was still inexplicably 2500 more than expected. I felt compelled to make the payment, given the circumstances, especially with my two-year-old son with me, but it felt like being subjected to the hotel’s unfair practices. Attached is the invoice that highlights this unfair treatment. I strongly advise against staying at Roland Hotel. The level of service is severely lacking, and it seems customer satisfaction is not their priority, especially once payment is received. Please be wary of these issues if you consider staying here. Be cautious about if considering a stay at Roland Hotel: 1. Internet Connectivity: Be prepared for potentially poor or unreliable internet service, which could be a significant inconvenience, especially if you require consistent online access. 2. Staff Responsiveness and Consistency: Expect possible challenges with the staff, including receiving contradictory information and unhelpful attitudes towards resolving issues. 3. Billing and Promotions: Be vigilant about billing practices. Confirm any promotional discounts (like the mentioned 30% off) in advance and carefully review the final invoice for accuracy, including understanding how taxes are applied. 4. Customer Service Post-Payment: There might be a notable decline in service quality or responsiveness once payment is made, so it’s advisable to address any concerns or issues before settling the bill.
訪訪客Hotel is nearby birla school, mint o park. Park street and Arselan biryani ( park circus) is walkable distance. Theater road join birla platarium. Rate is quite high on the basis of service. Breakfast is not good. Charging for drinking water. Restaurant was full of hukka lover in the evening. Smoke is everywhere in restaurant.