I booked The Silverline Hotel, Kolkata based on the photos & description given on Agoda portal for a night's stay on 18th December 2023 night. After reaching by flight from Mumbai at about 11:30 PM I reached above hotel which is located not on main Jessore Road but inside a narrow lane off this road. After reaching hotel I was told at reception that my booking is in a sister concern hotel and I was taken further inside that narrow lane to "HOTEL J.B.L." and given a very shabby small room having a dingy type bathroom and entered my details in Hotel J.B.L.'s register. So this is a scam being run by "The Silverline Hotel, Kolkata" charging a hefty amount and giving a room of very low type. Breakfast was also brought in the room in a shabby cutlery (Omelet and plain bread 2 pcs with one cup of readymade tea with sugar). There was no bell, no intercom and no tea kettle in the room. I was given a mobile number for reception cum room service. I will advise all to keep away from this hotel.
翻譯