加爾各答सुखमनी पार्क附近酒店

I shall start from arrival at the hotel. We were a family of four who had booked two rooms at the property. We arrived around 14:30 Hrs (at least 30 mins after the designated check-in time). First of all, although the check-in desk at the hotel is quite huge, there were only 3 staff members ***ning the desk, all of them occupied. We had to wait for around 15 mins, looking here and there like *****s with our bags on before someone greeted us. And I do not mind waiting for check-in; what I do mind is that despite multiple staff members seeing us wait, not one of them acknowledge our presence and asked us to take a seat and wait. They would all look at us and carry on. Forget a warm smile, forget a namaste, we were made to feel like fools just standing there without anyone attending to us. When we finally did get a chance to check in, we were given two adjacent rooms. The key to one room was handed over to us, and we were told that the second room is not ready yet and that as soon as it is ready the key would be sent to us in our room. We said okay and moved towards our room. Once in our room, all four of us sat waiting in one room for around 45 mins for the key to the second room. We were not able to unpack because we wanted to unpack in our respective rooms. Tired and hungry, we left the hotel to get ourselves some lunch and some sightseeing, hoping that by the time we return our second room would be ready. When we returned and asked for the key to the second room from the reception desk, we were told that the room that was allocated to us had been now given to someone else -- and we were given some other room that was ”close” to the first room. I understand that asking for adjacent rooms is a mere request and not a right. But had we been given a ”close” room earlier, we could have gotten the keys earlier at the time of check-in! We waited for a room for so long, only for it to be given to someone else. Fast forward to the next morning's breakfast. The spread was quite good and quite diverse in variety. However, again the entire staff at the breakfast looked tense for some reason. And they kept messing up with live counter orders. No one had a smile on, no one welcomed you with warmth, and no one made you feel as if you were staying in a 5-star hotel (which The Lalit considers itself to be). Our entire experience with The Lalit was below par at the very least. It was not the kind of experience you would expect from a branded property that so conveniently calls itself a luxury 5-star property. I honestly feel for the money that I paid, I could and should have gotten a different property and that would have been definitely better. For the foreseeable future, and till things change, I do not see myself staying at any Lalit property.

酒店的餐飲棒極了（如圖），早餐非常豐盛，中餐自助餐也是如此（合人民幣接近兩百一位）。服務非常體貼，退房前一晚，前台打電話到房間，了解航班信息，當曉得是下午五點航班時，馬上表示可以延長退房時間到兩點半。每次出門，都是禮賓部的工作人員代為用uber叫車，不厭其煩。客房清掃也很仔細。下次來，還會選擇住。 缺點就是出門兩邊的集市太喧嘩了，晚上沒法出門散步，但酒店隔音好，進入鐵門就是另外一個安靜的世界。還有，馬桶沖水，得需要力氣。除此外，完美。

非常棒的住宿,很高興見到喬杜裏夫人熱情帶領的三個火槍手。除了在接待處染上外公的自我,你可能在接待業務中不太合適,而且很專注,但仍然是一個有趣的人,在他的耳邊用一個冗長的獨白說話,然後用一個技巧來回應關於如何在一個微妙的***ner侮辱更好的人。五星級品質的房間。只是在街上小心,因爲當我建議一個非常奇怪的uber司機時,一輛快速而憤怒的汽車追逐自己的尾管。酒店足夠專業,有禮貌,非常甜蜜地邀請我們回來。這是希望在酒店業務中看到的信心。

從前台到客房服務員,每個人都非常樂於助人,孩子們在入住和入住房間期間得到了禮物,孩子們很開心。客房部的Subrata,Sambarta和Bhaswati特別照顧我們。酒店早餐時應該任命更多的工作人員。總體來說很棒的住宿

這真的是一家不錯的酒店。良好的氛圍。 有些人會抱怨背面建築景觀和噪音。 但幸好我拿到了前邊的房間, 而且誰在城市旅館外面看? 但是對於健全的酒店,可能會把後側窗戶改爲隔音選項。 乾淨裝修的房間。 早餐還可以,如果不是很好的話我會說很好。 接待人員很熱心,我在12:30PM辦了提前入住。 附近購物區。 由於這裏很繁忙,所以準備好一整天的交通。

所有房間都很乾淨,可持續,加上工作人員的行爲也不錯,朗格也維護得很好,服務也很好,他們也提供非常好的食物,他們的服務很棒,這是一次很棒的體驗,適合家人探親...

剛一進門，感覺良好，設施都比較新，也很齊全，但是牀上用品太髒了，枕頭上還有頭髮，根本就沒有更換過，而且我還聞到了被子上別人用過的味道，經理就是不承認，我讓他聞，他也不聞。就是咬定已經更換過了，我很生氣，我自己就是經營酒店的，我很反感客人離開以後不重新更換牀單被套。後來服務員給我換了，但是仍然有味道，因為已經交了一周的房費，不能取消訂單，湊合吧。開門的保安人很好。

酒店在一個沒有電梯的遺產結構中。當我進去發現沒有電梯時,有點不安。當我進入房間時,更失望的是,有一個地面空調直接吹到牀上。房間很乾淨,雖然牀單幹淨,浴室整潔。要求接待團隊更換我的房間。當時在接待中心的 Tanmoy 先生將我升級爲套房。住在如此漂亮的房間是多麼美好的經歷!!食物也很美味。接待處、家政和客房用餐團隊的行爲非常有禮貌。第一天的失望在我退房時證明是令人愉快的。特別感謝Tanmoy。下次我會再住在這裏

這次過去，給我安排了朝南的房間，贊