來自住宿之回應: Dear Xinrongguang,Thank you for taking the time to share your experience with us. We are truly sorry to hear about the injury during your stay and the distressing circumstances surrounding the incident.First and foremost, we hope you have recovered well and received the appropriate medical care following the incident. We understand that discovering your injury the next morning must have been upsetting, especially while staying in an unfamiliar environment away from home.We would also like to sincerely apologize if our response at the front desk did not meet your expectations. The safety and well-being of our guests are very important to us, and we regret that you felt unsupported during this situation. We understand that, as a foreign traveler, seeking medical assistance in an unfamiliar area can be challenging. However, as you were accompanied by your local guide, who assisted you in visiting the clinic, our staff understood that you already had support in arranging the necessary medical care. Nevertheless, we are sorry if this resulted in you feeling that we did not provide sufficient guidance or assistance at that moment.We take your feedback seriously and we have shared your comments with our team to ensure that guests requiring medical assistance receive more attentive support in the future.We appreciate you bringing this matter to our attention, as it helps us improve our service. Once again, we sincerely apologize for the inconvenience and disappointment you experienced.We wish you a full recovery and hope you will accept our apologies.Kind regards,LBN Asian Hotel Management
來自住宿之回應: Dear Valued Guest, Thank you for taking the time to share such detailed feedback about your recent stay with us. We are very sorry to hear that several aspects of your experience did not meet expectations, and We appreciate you bringing these matters to our attention. This is certainly not the standard we aim to provide, and we understand how disappointing this must have been during your stay. Your feedback has been shared with our respective service team to take the necessary steps to improve.Warm regards,LBN Asian Hotel Management
訪客
高級雙床房
入住日期 2025年6月
家庭旅遊
3則評價
10/10
傑出
發佈於 2025年7月20日
We were welcomed by the staff very friendly with a welcome juice, they even cleaned our car 😀 before we checked out they looked for everything and told us that we left a blanket there (from our baby). Top notch service. We‘re defintly coming again!
翻譯
來自住宿之回應: Dear Soung Ngorng,Thank you for selecting LBN Asian Hotel for your recent stay. We’re delighted to hear that you had an enjoyable experience with us. Happy guests make all our efforts worthwhile.We look forward to welcoming you again in the future.Warm regards,LBN Asian Hotel Management
來自住宿之回應: Dear TEY LEVY,Thank you for selecting LBN Asian Hotel for your recent stay. We’re delighted to hear that you had an enjoyable experience with us. Happy guests make all our efforts worthwhile.We look forward to welcoming you again in the future.Warm regards,LBN Asian Hotel Management
Das Hotel ist sehr gepflegt und die Zimmer sind groß und sauber. Es liegt direkt am Fluss und neben einer Busstation. Das Frühstück war okay, nichts besonderes. Leider gibt es in der Stadt nicht so viele einheimische Restaurants, es sind einige Restaurants mit westlicher Küche. Das ist etwas schade und der Nightmarket war nicht so gut. Ansonsten fühlten wir uns im Hotel sehr wohl.
翻譯
來自住宿之回應: Dear Christian,Thank you for your thoughtful feedback! We're delighted to hear that you enjoyed our well-maintained hotel, spacious and clean rooms, and convenient location by the river. We appreciate your comments about breakfast and the local dining scene. While we understand that the restaurant options may be limited, we’re always happy to recommend some hidden gems to enhance your experience. Your insights help us improve, and we're glad you felt comfortable during your stay. We hope to welcome you again in the future!Warm Regards,Sonan (Mr)
Amoli
高級雙人房
入住日期 2026年7月
獨自旅遊
13則評價
10/10
傑出
發佈於 2026年8月9日
房間很整潔,衞生也很乾凈
來自住宿之回應: Dear Amoli, Your wonderful feedback is a gift to us! We truly appreciate you taking the time to share your experience with us. We look forward to welcoming you back again in the future. Warm regards, LBN Asian Hotel Management
訪客
高級雙床房
入住日期 2025年7月
其他
2則評價
10/10
傑出
發佈於 2025年8月29日
너무 만족하게 잘 머물다가 왔습니다.
프놈펜이나 대도시의 호텔과는 다르지만 깜뽕참에서는 최고의 호텔인 것 같습니다.
翻譯
來自住宿之回應: "Thank you very much for your kind feedback. We're glad to hear you had a satisfying stay. Kampong Cham is indeed a bit different from the big cities, and we're happy to know our hotel met your expectations. We hope to welcome you again in the future!"Warm regards,LBN Asian Hotel Management
Mingyu
高級雙人房
入住日期 2025年7月
商務旅客
12則評價
8.0/10
很好
發佈於 2025年8月17日
價格不貴,環境也還可以,就是隔音不是太好,半夜1點多的時候聽到走廊其他住户吵鬧聲音很大
來自住宿之回應: Dear Mingyu,Thank you for your feedback. We're glad to hear you found the price reasonable and the environment satisfactory. We apologize for the inconvenience caused by the noise at night, we understand how important a quiet environment is for our guests. We'll look into improving it and also remind residents to keep noise levels down during late hours. We appreciate you bringing this to our attention.Warm regards,LBN Asian Hotel Management