科塔Kshar Bag附近酒店

1. During our recent family trip, we booked a Suite room at Lotus Ananta Elite in Kota. Upon arrival, we were met with a lack of assistance in parking and an overall disheartening experience. This review will delve into the numerous issues encountered during our stay, shedding light on the unprofessionalism and negligence observed from the hotel staff. 2. Parking and Reception: Upon arriving at the hotel, there was no one available to assist with parking, not even the security guard. Subsequently, we had to personally approach the reception and request their help. It was only after our persistence that Ms. Apporva, the receptionist, reluctantly assisted us. The lack of initiative and absence of any staff present to guide and accommodate guests' needs was a notable disappointment. 3. Room Condition: Our allocated room, number 407 on the fourth floor, was shockingly unprepared and uncleaned. This lack of basic maintenance included bed sheets and linens plagued with hair and an overall untidy environment. To compound matters, the glassware, phone, and corners of the room were dusty, reflecting a lack of cleanliness throughout. Considering that this hotel is supposedly affiliated with the ANANTA GROUP OF HOTELS, such negligence was completely unexpected and unacceptable. 4. Complaints and Assistance: Disturbed by the state of our room, we promptly alerted the front desk about the unsatisfactory condition. The staff assured us that someone would be sent to rectify the situation by cleaning the room and replacing the linens. Unfortunately, we were confronted with further disappointment when the person assigned to handle the task was the same individual who had initially brought our luggage to the room - a local boy named Mr. Mohit, seemingly untrained in housekeeping duties. This lack of professionalism was disheartening, as we expected trained professionals to handle cleaning tasks. 5. Room Service Mishaps: Arriving at 19:30 on October 26th, 2023, we decided to order in-room dining. However, the person attending the call, Mr. Omvir, refused to prepare scramble eggs. Curious about the limitation, we inquired further, only to be met with hesitance and excuses. After a delay, he eventually agreed to prepare the requested dish. Subsequently, we requested Mac & Cheese, which he claimed was unavailable and recommended alternative pasta options. This lack of knowledge regarding the hotel's offerings was astonishing, further highlighting the unprofessionalism we experienced throughout our stay. 6. Regrettably, our stay at Lotus Ananta Elite in Kota was marred by multiple disappointments. From the lack of assistance upon arrival to the unprepared and unclean room, it was evident that the staff failed to uphold the standards expected of a hotel affiliated with the ANANTA GROUP OF HOTELS. Furthermore, the unprofessional behavior of the housekeeping staff and the lack of knowledge displayed by the room service attendant further compounded our dissatisfactio

The hotel is situated in the heart of the city and is an extremely nice and clean place The rooms are spacious and well maintained extremely neat and clean place The staff are courteous and well behaved The vegetarian food served is excellent and the service is good

I recently stayed at this property for an overnight stay. It is located on other side of city. Room size is OK. The cleanliness needs improvement - everything from bedsheets, walls, washrooms to lobby & restaurant. I guess the day I stayed the occupancy was low and hence buffet breakfast was not available. The guests were served against the options provided. I tried poori-sabzi and that was tasty. The service was average with little careless attitude. If the cleanliness & service is improved, then this property has a potential to be a top hotel in Kota.

I enjoyed my stay at the hotel and spent a very relaxing time. The hotel sports excellent amenities and provides a very relaxing atmosphere. The decor of the rooms is good and the rooms are clean. The quality of food is first rate, both in its variety and in its quality. The only little shortcoming is with the service provided, which was sometimes a little late. But considering the number of guests they have to attend to, i think it is a very minor flaw.

I had a late check-in but when i tried to inform them or confirm my booking, they responded in a very vague way. Post that in the room i did not get the towel initially, no bucket, no mug and the shower wasn't working. Later they did provide the stuff but it seemed as if they were doing a favor on me by giving these necessities. I'm still receiving the mug. Also the bed quality was pretty average and the window sheets were bad. The only reason for 3 stars would be good food and a couple of good behaving staff.

Nice and best service in hotel. Talwandi chourah. Nice corporate and cleaning and building is good.

The hotel is located quite near to railway station and good restaurants are in vicinity like sunflar and ss dairy. The rooms are good but food quality has disappointed me. Morning breakfast is always delayed.

Very nice hotel in the nagpur city as well as better service provides Today my provide best services in BABAI BHAI AND MANAS BHAI THANK YOU.....IN THIS hotel very nice food maker and servicer, and again thank you so much......