Nice place! A bit far from Ao Nang. Around 7-8 km.. but its okay as long as u can rent a bike…so not a big problem. Person in charge very excellent.
翻譯
6/10
訪客
入住日期 2024年4月
家庭旅遊
1.0/5
發佈於 2024年4月28日
The property is in very bad condition. Photos are old, reality is very different. We made a reservation and when arrived we realized that apartments need significant maintenance and pictures were misleading. We discussed it with property manager and they offered us money refund so we moved to another hotel. But after one month we are still waiting for refund (about 600 dollars) and property manager continues to ignore our messages. I read (unfortunately after this happened) that this is quite common practice for this hotel to promise money refund and not to do it. Krabi area is amazing, but I would recommend to avoid staying in this particular property.
翻譯
訪客
入住日期 2024年2月
家庭旅遊
1.0/5
發佈於 2024年2月10日
Ich habe über check24 das Hotel gebucht. Zahlung war vor Ort im Hotel vereinbart. Die Kreditkarte sollte nur zur Sicherheit hinterlegt werden. Unmittelbar nach der Buchung wurden zwei Beträge in Höhe von insgesamt ca 1000 € abgebucht. Das Hotel habe ich kurze Zeit später innerhalb des vereinbarten, kostenlosen Zeitraums storniert. Das Geld habe ich bisher (ca 4 Wochen nach Stornierung) immer noch nicht zurück erhalten. Check24 kümmert sich nicht weiter darum und das Hotel reagiert nicht auf meine Aufforderung das Geld wieder zurück zu überweisen, VORSICHT an alle Buchenden. Hier handelt es sich um ein kriminelles, unseriöses und illegales Geschäftsgebaren.
翻譯
訪客
入住日期 2023年12月
其他
4.0/5
很好
發佈於 2023年12月2日
This accommodation was perfect for us. We stayed in the 2br ocean suite with pool for a family stay. Our view and the private pool were amazing and worth every cent and the room generally clean enough - we'd probably stay again. The comments around maintenance are generally accurate. The grounds were well kept. The building, like all Thai buildings (even the 6 star Phulay Bay) show pain wear on the outside. To be clear, this is not a hotel, rather a service apartment where apartments and their upkeep are not something the accommodation manager can fix easily. We had some broken furniture, decaying wood, popped floor tiles: nothing to bad. What they could improve is cleaner sheets: ours were simply filthy. The outdoor wooden structure above the pool was severely rotten and ready to fall anytime. Positives are the staff are very friendly and nice. Room service was regular and on time. I recommend staying here, with a catch. If you're tolerant to not everything being perfect, you'll love the size, views, and sunsets int he pool. If you're a fussy hotel-only traveller, perhaps better to avoid.
Sawadee Krabi travelers. We are one of the first guests at the Pelican, staying here currently for 3 weeks. The resort has JUST reopened after 3 very long years with virtually no guests. The last 2 reviews were bad, but the resort had not yet started post COVID renovations. Now, however, the Pelican deserves your booking and 4 stars for these reasons: 1) Friendly, helpful staff, responsive to personal requests and any maintenance concerns; 2) Beach access, directly across the street; 3) Easy walks to great, inexpensive, beachfront restaurants, bars, massages and 7-11; 4) The most spacious and modern a/c rooms you will ever find in Thailand for the money; 5) fabulous pool; 6) Relaxed authentic Thai vibe outside the craziness of Ao Nang, which is a 20 minute drive; 7) great resort lay-out; 8) The best value for the money you will find in Krabi. The post-Covid reality in Thailand is that ALL resorts have suffered substantial neglect from being unoccupied for 3 years. SO, since the prior two bad reviewers, this resort is actively remodeling, updating, cleaning, repairing, etc. with virtually no intrusion to the guests, no loud noise, etc. And bending over backwards to ensure we are happy. If you are picky about everything, you will be disappointed here. Please don’t book with grand expectations only to leave a bad review that everything is not yet perfect. The staff is working really hard. Conversely, if you don’t want to spend 5 star dollars and want huge space, amenities, great staff and modern conveniences on a shoestring budget - the Pelican is your place. We are loving it here. P.S if you stay in Khlong Muang beach area, you need transportation, but there is plenty around.
翻譯
6/8
訪客
入住日期 2023年12月
其他
1.0/5
發佈於 2023年12月3日
This place operates without a hotel license or any other license. It is a condominium, not a hotel. Please ask the company that enlisted the hotel/resort room rental to provide you with the hotel license they are operating under.