來自住宿之回應: Dear Guest UserThank you so much for your heartwarming review and for choosing to stay with us at Infinity Aonang!We are absolutely delighted to hear that our team made such a positive impression on your stay. I will be sure to personally share your kind words with our front desk staff, our driver, and especially Pong. They will be thrilled to know that their assistance with your luggage and the local tour arrangements helped make your trip smoother and more enjoyable.Knowing that you will definitely be back is the best compliment we could receive. We cannot wait to welcome you back for another wonderful experience in the future!Best regards,Mr. Saen MaennusithGeneral Manager
來自住宿之回應: Dear MangguoaichidantaThank you so much for taking the time to share such a detailed and glowing review! We are delighted to hear that you enjoyed our lovely environment, delicious food, and daily breakfast.A special thank you for highlighting our front desk team and the scooter rental service—we are always glad when we can make exploring the area convenient and seamless for our guests. While we are a short walk from the beach, we hope the pleasant stroll and our amenities added to the relaxation of your getaway.It was a pleasure having you with us, and the entire team at Infinity Aonang looks forward to welcoming you back soon!Best Regards,Mr. Saen MaennusithGeneral Manager
來自住宿之回應: Dear Guest UserThank you so much for your glowing review and high recommendation! We are thrilled to hear that your stay exceeded your expectations, from our clean and well-equipped brand new rooms to the quiet environment and comfortable bedding for a great night's sleep.It is also wonderful to know that our warm, polite staff and convenient location contributed to a very pleasant visit. Providing excellent value for our guests is our top priority, and your kind feedback is truly rewarding for the entire team.We look forward to welcoming you back to Infinity Hotel Aonang on your next trip!Best Regards,Mr. Saen MaennusithGeneral Manager
來自住宿之回應: Dear Guest UserThank you so much for choosing Infinity Aonang and for taking the time to share your excellent review.We are absolutely thrilled to hear that you found our room rates economical and that your decision to book two rooms for two nights was well worth it! It is wonderful to know that you enjoyed our top-notch lobby service, great shower pressure, and excellent breakfast. Our team works hard to deliver great value and exceptional hospitality, and your kind words mean the world to us.Thank you for your high recommendation, and we look forward to welcoming you and your companions back for another fantastic stay in the future.Best Regards,Mr. Saen MaennusithGeneral Manager
來自住宿之回應: Dear xxmxxmxxmThank you very much for providing such a detailed and helpful review of your recent stay with us. We truly appreciate your honesty, as it helps future travelers plan their trips more effectively.We are delighted to hear that our friendly staff made a positive impression and that you enjoyed the views from our rooftop infinity pool and our breakfast service.Regarding the points you raised, we sincerely appreciate your safety advice for solo female travelers. While our location offers a peaceful escape from the main crowds, we understand that the walk to the main road can feel dark at night. We are currently looking into ways to improve the lighting in that area to ensure our guests feel more secure. In the meantime, we strongly encourage all guests to utilize our shuttle service for added convenience and safety.We also appreciate you mentioning the shuttle booking and toothbrush policy. This helps us set clear expectations for future guests. For any essentials like toothbrushes, our front desk is always happy to provide directions to the nearby 24-hour convenience stores as you mentioned.Thank you again for staying with us. We hope to have the pleasure of welcoming you back to Ao Nang in the future!Best Regards,Mr. Saen MaennusithGeneral Manager
來自住宿之回應: Dear Guest UserThank you for sharing your feedback with us. We are delighted to hear that you found the hotel great, spacious, and well-located, and that you enjoyed a very clean room. At the same time, please accept our sincere apologies for the distressing sight you experienced outside your room door. We take pest control extremely seriously and have immediately dispatched our maintenance and housekeeping teams to thoroughly inspect the area and reinforce our preventive measures to ensure this does not happen again. We truly value your comments and hope to have the opportunity to welcome you back for a flawless stay in the future.Best Regards,Mr. Saen MaennusithGeneral Manager
來自住宿之回應: Dear Anonymous UserThank you so much for your fantastic review! We are absolutely thrilled to hear that you loved your stay with us at Infinity Aonang.Knowing that you had such a great time and plan to return means the world to our entire team. We already look forward to welcoming you back for another wonderful getaway in Krabi!Best Regards,Mr. Saen MaennusithGeneral Manager
來自住宿之回應: Dear Guest UserThank you so much for your wonderful and heartfelt review! We are absolutely thrilled to hear that we were the most comfortable and enjoyable hotel of your entire Krabi trip.It’s especially heartwarming to know that your kids loved the huge swimming pool! We take great pride in being a family-friendly destination, and seeing our younger guests having a blast is the best reward for our team. We’re also glad that our spacious, clean, and tidy rooms provided the perfect retreat for your family.Your high recommendation means the world to us. Thank you for choosing [Hotel Name], and we can’t wait to welcome you and your family back for more poolside fun in the future!Best Regards,Mr. Saen MaennusithGeneral Manager
來自住宿之回應: Dear Kiow Chun YongThank you for taking the time to share your feedback following your family trip at Infinity Hotel Aonang.We are delighted to hear that you enjoyed our great, clean facilities, finding them perfect for your family. However, we are truly sorry to learn about the shortcomings you experienced during your stay.We sincerely apologize that the breakfast selection did not fully meet your expectations and for your notes regarding the pool temperature. Your comments regarding our room cleaning schedule are taken very seriously; this falls well below our usual standards of professionalism and service. Please rest assured that we have addressed this directly with our housekeeping team to ensure reliable, thorough service moving forward.We truly value your insights as they help us improve, and we hope to have the opportunity to welcome you back in the future to provide you with a flawless experience.Best Regards,Mr. Saen MaennusithGeneral Manager
Sherlyn Liew940509
至尊(浴缸)
入住日期 2026年3月
情侶
1則評價
10/10
傑出
發佈於 2026年5月8日
中規中矩~
來自住宿之回應: Dear Sherlyn Liew940509Thank you for choosing Infinity Ao Nang for your holiday and for taking the time to share your review.Best regards,Saen Maennusith General Manager
來自住宿之回應: Dear Guest UserThank you so much for your "five-star praise" and for sharing such a wonderful review of your stay at Infinity Aonang!I am delighted to hear that you enjoyed both the mountain and pool views from our spacious rooms. It is great to know that our ground-floor pool added to the beauty of your stay and that our Western-style breakfast met your expectations.I am particularly proud of our team for their quick thinking regarding your motorcycle key. Ensuring the safety and peace of mind of our guests is our top priority, and I’m glad we were able to assist you and prevent any inconvenience.It was a pleasure having you with us, and we are already looking forward to welcoming you back for another great stay next time you visit Krabi!Best Regards,Mr. Saen MaennusithGeneral Manager