這是一個太糟糕的體驗,團體預訂了大床房給我們,來到入住時,說這個預訂是大床房,但只住一個人,兩個入住要多付 100 元,領隊給我付了。之後上房,發現只有一套被、枕頭及毛巾,後來前台服務員拿了個枕頭及袋來,叫我自己放進去,因沒有房務員在 .... 天啊,這是 4 星酒店的服務嗎。真的很失望及非常生希,一定不會再來。 I checked in on today but it's a terrible expreience. My tour guide booked a double bed room for me and my husband. On reaching the hotel, the staff told that the booking is the double bed for 1 person. So they have to charge 100 dollars for another one. My tour guide paid it for us. I went to the room and found only 1 set of pillow, quilt and towels. My guide asked them to give us 1 set more. Later, the receiptionist took a pillow with pillow bag and told me to make it myself because there's no housekeeping during the night time. I'm so disappointed and I am so angry about this.