Avena精品酒店由Artery Hotels經營(Avena Boutique Hotel by Artery Hotels)

An amazing place to stay with a good location! The rooms are clean, hotel provides everything you need. Staff is polite and helpful. The breakfast menu is limited and simple, but everything was fresh and tasty. Would love to stay in this hotel again when I visit Krakow the next time!

Hi Travelers so i choose this hotel for my 3 night stay, i was absolutely shocked to hear that a boutique hotel provides no safe deposit box in your room, you have to hand over your personal items at reception for safe keeping, This is absolutely not the way to run a boutique hotel , so i was left waiking around with passport & cash,They also do not provide a room clean service & will charge you for changing bedding, i will definitely avoid this hotel for future stays,

Very comfortable stay. Good sized room, 10 minute stroll into the old town so was very well located compared to many hotels for the price-point i would definitely recommend. Staff were friendly, reception open 24/7. Good sized fridge in the room.

少し駅から歩きますが、スタッフも丁寧で清潔でよかったです。 ただ、部屋の照明が暗すぎる。

Very nice hotel ! Highly Recommended!

Belle hotel bien situer mais rester 5 jrs et tv fonctionnait pas sont venus 2 fois pour activer et reponse pas de reception. Jumm humm 5 jrs inacceptable ont annonce pas avec tv si as de réception

Quarto muito pequeno, sem água quente. Falamos com a recepção que nos disse que era um problema geral, só que os nossos amigos que tinham vindo também para o mesmo hotel tinham água quente.... Pedimos para mudar o quarto, mas foi negado, só depois da hora do check-out porque tinham tudo reservado, pedimos então o livro de reclamações e o nosso dinheiro de volta. Foi-nos negado. Tivemos então de tentar resolver esta situação com a ajuda do **********. Muda-mos para um quarto igual ao dos nossos amigos, muito maior que o 1o e com acesso a água quente. Afinal não era nenhum problema geral e a recepcionista foi bastante arrogante

優點：美味的早餐，舒適的床，寬敞的房間。 中間點：玻璃浴室，幾乎沒有隱私，步行 15 分鐘即可到達市中心和火車站。 缺點：訓練有素的服務團隊。我們乘坐夜間火車旅行時很早就到了，當我們要求存放行李時，我們被服務員騷擾，但最終在我們沒有詢問的情況下允許並提前入住。吃早飯的時候，盤子沒有從桌子上移開，一直堆到客人離開，而服務員一直站在早餐室裡。房間清潔沒有做好。 這是一家不錯的酒店，但不是四星級酒店。接待處和咖啡廳區域很小。 * 我們不會收到預訂中銀卡類別承諾的每晚飲品。

Cet hôtel est bien placé, à proximité du centre ville dans un quartier plutôt sûr. Les chambres sont propres et bien équipées.