Be very careful with your belongings at this hotel!! Either one of two things have happened..I have lost an expensive bottle of aftershave Either to the cleaners or anyone they had to sort the electric problem we had in our room..I am a very well travelled person, So I know to throughly check a room before leaving and always leave my suitcase locked if I know room cleaners are going to be in whilst not present..I emailed them to give them the benefit of doubt stating I would pay for it to be posted on if it had been found but was told nothing..So Either I had missed placed it highly unlikely and it was kept by cleaners and not handed in or the person who was in the room sorting the electric out has had it..I am currently on a four country travel holiday so had several early start and I noticed it missing on my check in to bulgeria
翻譯
來自住宿之回應: Dear Paul,That you for visiting our hotel and for your time to give us your feedback. I sincerely apologize for your aftershave Either it was left in the bathroom after your check out. As we find many small personal and toiletry items left behind by guests every day, such items are not normally retained by the hotel and are disposed of by our housekeeping team. Unfortunately, in this case, the item was discarded. We are sorry for the inconvenience and disappointment caused. Kind regards,NataliaFront Office Manager
訪客
舒適房
入住日期 2026年8月
情侶
1則評價
9.5/10
優秀
發佈於 2026年9月26日
Lovely clean small room, with a kettle and coffee maker, iron and ironing board. Plus a pillow menu,. Great choice for breakfast, plenty to choose from. Helpful friendly staff. Would stay here again.
翻譯
來自住宿之回應: Dear Guest,thank you for your time to give your feedback after your stay. We hope we will gave opportunity to host you again in our hotel. Kind regards,NataliaFront Office Manager