老城安蒂科公寓式酒店(Antique Apartments Old Town)

非常乾淨的地方。 Jakup 和 Ada 的服務非常好且友好。如果我回到克拉科夫，我會再次預訂同一個地方。

Great place !

克拉沃森特附近非常漂亮的酒店

我們很喜歡在這裡的住宿。公寓配備您外出時所需的一切 - 套間浴室、毛巾、熨斗、熨衣板、冰箱、水壺、小爐灶。一切都乾淨整潔。位置很完美，距離主廣場和布館僅一分鐘步行路程。它確實位於一切的中心。距離火車總站和購物中心僅 15 分鐘步行路程。我們住在四樓，對於身體健全的人來說這不是問題——沒有電梯，所以有點長途跋涉！我們肯定會留在這裡。

2 月在這裡住了 3 個晚上，入住後被分配到了 5 樓的公寓。我的妻子在無法爬完剩下的路程之前起身飛行。回到接待處要求換一間較低的公寓，因為爬得太多，而且沒有電梯。給了一樓的另一間公寓，足夠了，但很小，作為一個基地，沒有過分的困擾。辦理入住手續時，我們被要求支付 350 當地 schlote 的押金，約 66 英鎊。我們被告知這是針對任何損害的，我們都 50 歲左右了，所以我們所做的最大損害就是讓我們自己起床！然而，我們被告知這筆錢將在住宿結束時退還到我們的卡上。住宿很好，隔壁公寓旁邊的小酒吧的早餐也很好。不過，如果您想要不只一杯咖啡，則必須付費。早餐很美味，我們吃的是全套英式早餐，而且做得很好。我們會再次入住，因為它位置優越，毗鄰廣場，方便觀光。需要警告⚠️沒有電梯，因為五樓的頂層公寓對於任何行動不便的人來說都是一個殺手。 3週後仍在努力拿回我們的押金！

It seems that this hotel does not have understanding of loyalty program and is not interested in attracting new clients. I cancelled this hotel before 3 week of my arrival because of airline strike but the hotel decided to keep all amount I payed in advance including cleaning services and city tax with no answer on my demand about this extra services that I never happen to use.

Appartement très bien situé en plein centre ville, service de navette pour l’aéroport très pratique et très ponctuel. Appartement à la décoration moderne, propre et spacieux. Personnel agréable

We stayed at the end of November and we were very disappointed. We were aware of the refundable deposit just in case there were any damages which was refunded the same day we checked out, which was good. We stayed in an apartment in Studencka Street a five minute walk from reception. Upon arriving we were disappointed because I can only describe the entrance and stairs leading to the apartment as a building site; dust, dirt and old doors propped up against walls. The apartment absolutely stunk of cigarettes this was mixed with the smell of what I believe to be air freshener it made me feel sick. I complained to reception asking to move immediately they were apologetic and asked me to go up to reception the next day, woke up the next day our clothes stunk of smoke although we tried our best to keep the majority in the suitcase to prevent this. I wasn’t happy due to fact we were on a short city break with pre booked tours etc we didn’t have time to walking up to reception all the time. we decided not waste our short time, grin and bare it and to be honest we couldn’t be sure we wouldn’t be put any where worse. The decor and furniture was dated and showing signs of age, the floors creaked a lot when walked on especially in the bedroom. Window barely opened in the bedroom which we needed to leave open when out to get rid of the smell of smoke, pillows so old the stuffing had clumped together. I couldn’t sleep at all with the old lumpy pillows, again I didn’t have time to be going to reception to complain. The floor was sticky at the side of my bed, cup stains on bedside table, towels not changed in the four nights we were there and no spares available. Run out of toilet roll had to buy our own. A WhatsApp number is provided to get in touch with reception however to then still need to go reception after contacting them, makes contacting on WhatsApp - pointless! I would not recommend staying here. I absolutely loved Krakow and the tours we did however it was tainted by this experience with the accommodation. It actually made my partner and I, grumpy through lack of sleep and disappointment.

Before we even got there the communication was great and staff very friendly and helpful. The apartment was in a brilliant location and was amazing, we loved it. Clean and had everything we needed, would definitely stay here again.