來自住宿之回應: We’re truly sorry to hear about your disappointing experience during your first stay in Malaysia. We sincerely apologize for the communication issues and for not meeting your expectations compared to your previous hotel stays. Regarding your deposit, our team is currently checking on this and will ensure it is processed as soon as possible. We value your trust and feedback, and we will work closely with our partners to improve the quality of our service. Thank you for sharing your experience with us.
Pleasant environment and amazing pool . Initially had some hiccups when checking in due to difference in time according to Trip.com and air bnb times actual check in is 3 pm onwards . Otherwise good stay . Will visit again