古晉的熱門商務酒店

距各景點不近，餐廳能吃的慣咖哩口味的還可以。設備老舊了些，打掃衛生挺努力的，樓下商場很多店沒空置，沒有超市，古晉城雖小可是交通堵車很正常，商務停留還好，一定要安排好交通出行。

靠近古晉濱河公園，下樓就到，公園裡夜宵店很多，插座是方形三腳需要轉換器，酒店電梯比較老動靜很大，房間隔音效果不好，沒有梳子和拖鞋，定的時候不知道沒有窗户，沒辦法又臨時加錢升級到帶窗户的房間， 無線網速度太卡，早餐19馬幣一位，非常差沒有蔬菜，衹有麪包和炒麪，別的沒了，酒店不錯不曉得為何早餐搞得這麼差，

我們根據旅行者的良好評論預訂了這家酒店。酒店入口沒有坡道,有5步樓梯可步行到大堂;下雨時這些鋪了瓷磚的台階會變得滑,將行李拖上這些台階會很危險。酒店大堂寬敞,一塵不染,很吸引人。有內部餐廳。前端工作人員很棒,非常樂於助人,禮貌周到,出色的客房服務。他們每天下雨時爲我們提供了雨傘。酒店步行可到河邊長廊,酒店對面的餐館,當地美食和購物的小販。走廊到房間很窄。我們的房間很乾淨,小面積的平方英尺,有2張單人牀和狹窄的步行空間,沒有窗戶和站立淋浴。我們在那裏住了4晚,三樓應急消防出口門被打碎後半掩着。儘管如此,乾淨的房間和良好的服務將吸引我們的返回。

Stay for business trip. Daily room cleaning can improve, as the cleaning not so good, still found the room dirty after cleaning. Also the room so cool even after close AC… need logic AI for AC… freezing cold

A service that you wouldn’t be able to imagine. This apartment would be the last resort you would want to choose in Kuching. If it wasn’t because of imperial hotel that was fully book during my time of stay i wouldn’t be choosing this apartment ever and also because due to my lack of research of other hotels as well I was actually looking for a hotel with swimming pool for kids to enjoy and spend their time with. Other hotel was way too expensive for only 2 nights stay.. However, this complaint is truly just on their service provided. Not on the facilities.. It is fully because they have the worst real estate agent to manage these service apartments. LUCO VISION SDN BHD (agent name: Lily).. First asking for RM200 deposit which I totally understand but later ask for RM30.80 “Service Charged” even after I fully paid my fee through Agoda. When I ask for explanation on what kind of service charged is charge, but they couldn’t explain further none other than just mentioning “this is management T&C”. Thereafter I call Agoda for further explanation on this service charged and it come to my surprised that even Agoda were not aware of such servicing fee being charged on client. How funny is that? Later then the agent say i must pay no matter what if i wish to continue my stay, i mean i have already fully paid to Agoda on my stay of RM494.60. And so called service fee that is chargeable, they can’t even explain it. By the way if you are curious why m i so furious on this service charged is because they can’t even give a brief explanation to what service charge m i paying, everything here is self check in and they have laundry machine in the apartment but it was lock because i have to pay extra to use it and worst still there’s no drinking water provided. Least of it, when i complaint to them through WhatsApp and demanded to have a number to call, agent refused to give a number. Stating that i can only contact them through WhatsApp. What kind of service is that?? I can’t even ask for a number or have a person to talk about on this issue?? So yeah, not to even mention when i ask for early check in of 30 minutes and they say it is also chargeable at an amount of RM150.00.. in addition to that there’s literally no front desk at the lobby and we can’t even go anywhere else because our luggage would eventually be unattended.. everything here is charges charges charges.. I really don’t like wasting my time giving complaint through online platform but this kind of service from these real estate agent or so called properties agent really giving me difficult sleeping time and future guest should deserve to know this kind of service from these people. I am not the only person giving complaint on Imperial Apartment already. I have live apartment at Penang and other places, their services was way more better than i could better explain in words.

During check in it coincided with a big group. Nobody manages the queue and my ageing parents had to wait for everyone else to check in first before our turn. The receptionist did not specify the floor where my parents, only found out later they put us at different floors, and refused to change room to the same floor for us. We're staying for 4 nights. Staff attitude is bad. Had to validate room keys everyday (receptionist never told us) and the key can only access to the room floor so created a lot of inconvenience to us. Not to mention the lift broke down on the first day with someone trapped inside and the hotel staff didn't seem to have any sense or urgency to resolve the issue. Terrible hotel with terrible front desk. I will not recommend anyone to stay here.

我們在河濱大酒店度過了8個夜晚和7個白天。它可能是薩爾瓦克河上最好的地方，對立法議會和新成立的金色周年紀念橋的視角很好。我們在17樓有一個房間，可以自由出入俱樂部的休息室。早餐有大量的食物可供選擇。我們也使用了客房服務。我們將向你指出員工的質量-行政樓層的檢查-，貝爾波特，早餐服務員，客房服務，門房。感謝你們!家務做得很好。俱樂部的休息室工作人員非常有幫助。與達瑪海灘度假村的合作非常有效。非常感謝。