Great location with free parking, very near to many attractions, there is a supermarket nearby hotel to buy. also area is so safe for family roof - top swimming pool not busy very comfy bed with black out curtains
From the moment I arrived, I was impressed by the professionalism and courtesy of your team. Rittika, in particular, stood out for her exceptional kindness and efficiency in assisting with my requests. It was truly refreshing to encounter someone so dedicated to their work. Additionally, I must commend the entire staff, from the security team to the porters, for their exemplary service throughout my stay. Their commitment to ensuring a pleasant experience for guests like myself did not go unnoticed. Furthermore, I was delighted to find that the rooms were impeccable—spacious, clean, and well-maintained. It was evident that great care was taken to ensure guests' comfort and satisfaction. Parking was actually easy despite previous reviews mention otherwise. I would just suggest to the property to give specific access info to that before their arrival. Overall, I had a fantastic stay and would highly recommend this property.
Excellent location, Excellent Ambiance, Friendly multinational Staff. Excellent place for business as well leisure travel. A number of nearby attractions, shopping and eating outlets. Well maintained swimming pool, gymnasium. The best attraction for business travellers is club lounge!
Small hotel, clean located a bit out of the city. Close to a few small shops. About 15 drive to avenues mall. Rooms are small. Barely enough room to put out 2 suitcases. The most annoying thing is no power points beside the beds. The only real problem we had was the shower drain was very slow to drain. Probably wouldn't stay again as hotels close to the big malls are more appealing to me
Late review, but well deserved to a very nice hotel, I stayed at Al Hamra hotel for 3 months as a part of a 3 months business contract The place felt like home, staff is extra nice and helpful , the challenges of delivering a good hospitality services during Covid lockdown were exceedingly met, everyone had a face mask, sanitizers are all over the place, meals were delivered to rooms in boxes on time Limousine service led by Mr Mohamed khalaf is the best you can every find Room service was spectacular
HHameed966Overall was bad experience I give it 2 out of 5.
1- Uporoffesional receptionist..skipped my que during check in and served another guest took longer to check not providing any info about the stay or even WiFi access.
2- Room has issues reported and some hasn't been resolved. Room without any towels. TV wasn't working. No hot water.
訪訪客I’m used to stay at this Hotel since 8 hours . This year I found that its completely different than before by everything, starting from the attractive new decoration till the management of the place . Even the caffe that exiting there naw become more elegant. I don’t need to go out searching for new hookah place. All in one place ( hookah, food, live music) everything is just perfect 🌹🌹 I need to send special thanks for mr. Osama Al Kotok for his supper great effort in changing this place to much nice attractive hotel specially week end they always have live show with singer including very delicious open buffet. Also mr. IBRAHEEM iSSAM for the nice arrangement of my brother birthday party, everything was just perfect. My best regards Dr. Laurna matar.
訪訪客This hotel is beautiful and well situated near downtown and overlooking the Kuwait Bay. I love this haven. The staff are truly unique; they go out of there way for the guests. They truly make you feel right at home. They have everything from restaurants, room service, driver, perfect location and fantastic furniture throughout tastefully decorated and beautified. I highly recommend this magnificent place. The buffet breakfast is fantastic and high quality as well. Healthy breakfasts! They have 24 hour concierge and security as well. The hotel is a gem. You get the best of Kuwait City. Near enough to walk to the large downtown core and yet, sea view Kuwait bay rooms! Make sure to ask for sea view when you check in. The higher up rooms are more renovated. For example, floor 8 is great- I was in 807. First I was in a lower room that had a bath tub but I changed rooms a few days later to a higher floor, 8, that has been renovated and the shower does not have a bathtub, yet, the room is renovated and furnished with better quality then lower floor rooms. The view is better as well. The floor 9 and 10 are being renovated fully and I anticipate those rooms will be even nicer. Definitely will be back to this lovely hotel. Steps away from historic sites, markets, shops, restaurants, sightseeing, sea side, highways and buses/taxis. There is a parking place as well, not sure if you have to pay or rent it if you wish to rent a car. I’m sure you can however. It is the hotels private secured parking lot- gated entry and exit via concierge. All in all, the management and team are extraordinary. The hotel manager owns a travel group so if you wish to book excursions and or ask advice about Kuwait sightseeing, Mr Mahmoud Adam can facilitate processes to accommodate traveler needs and wishes. The entire staff are extraordinarily friendly and equipped with multi lingual capacity. The multicultural team is highly inclusive and accommodating. The hotel also has two great elevators; fast and efficient. It has a wheelchair ramp, elevator and is wheelchair friendly.