Went here for staycation and to celebrate my birthday, Mary from the reception is such an asset to this hotel, she welcomed us and took customer care to the next level, with a free room upgrade up to designing the room with balloons and a free slice of cake with candle. I was literally surprised, she made sure that we felt welcomed and satisfied 😍 now the breakfast buffet was great, from bacon to omelette to pancakes and toast, everything is delicious. The f and b staff were courteous, salute to the filipina and indian staff of this hotel. Also would like to thank ravi who took the time to tour us in the hotel, harny from housekeeping who attended to our needs when we needed extra bottles of water and coffee. This hotel is really one of a kind, the real gem of this place is not the location but the staff who works here. They will not disappoint you, these staff deserves a raise and to be acknowledged. True hospitality, unmatched! Thank you so much
翻譯