留壽都度假酒店&會議中心坐落於被稱為北海道富士山-羊蹄山麓附近,位於世界聞名的滑雪勝地「新雪谷・留壽都區域」內,從札幌或新千歲機場到本度假區僅需90分車程,是北海道屈指可數的休閑旅遊度假勝地。它是第一個被英國專業滑雪雜誌《The Great Skiing & Snowboarding Guide》授予“Best Small Resort 2008獎”的日本滑雪度假區。
訪訪客2023.04.03
Rusutsu Resort Hotel was not what I expected, and was unlike any ski hotel I’d ever seen in Europe or North America. It was more of a village than a hotel, with a lot of rooms, but also several shops, bars, restaurants, amusement arcades, and other facilities such as ski waxing, a luggage forwarding service, and shuttles direct from hotel to airport. It has a great boot room and locker facilities, and is very nearly ski in/ski out (there’s a bit of a walk to the first ski lift in the morning). Its internal decoration had a large measure of flamboyance and whimsy, and the place felt wonderfully spacious. It even had an antique double-decker fairground carousel in the lobby. It reminded me a bit of Las Vegas hotels, and also of Arc 1950 in Les Arcs. I can see why it’s called a “resort hotel”. I liked it! Actually, it is fortunate that the hotel had so many entertainments and facilities, because facilities near the hotel seemed scarce. You are likely to remain in the hotel for your après ski activities. This is mostly not a problem but sometimes can be limiting, for example, the hotel seems to have only one place to get skis waxed and serviced, which was fully booked when I tried to use it. There did not seem to be any nearby ski service operations outside the hotel. I recommend you come here with your skis already serviced because you might not be able to get them done while here. Some of the hotel’s other resources seemed over-stretched. There was usually a queue for the breakfast buffet, although the staff were attentive and resourceful in managing it as best as their limited space allowed. My wait was usually no more than 15 minutes. My room was very nice; spacious, clean, comfortable, quiet, everything working. This hotel had a great idea which I recommend to other hotels. In return for vouchers, I agreed that my room need not be serviced daily. An all-win situation: it reduced costs for the hotel, reduced environmental impact, and meant I didn’t feel the need to tidy up my room every morning ready for the room service staff. I was given 2,000 Yen in vouchers for every day I volunteered to not have my room serviced, which I could use in the hotel’s shops, bars, and restaurants. Who needs their hotel room serviced every day anyway? Other hotels should copy this idea. Rusutsu (and nearby Niseko) are both great places to ski. The Rusutsu ski area is relatively small, but immensely satisfying for a few days of skiing. As a Brit who’s skied in Europe a lot, I’m also struck by how cheap it can be to ski in Japan (I thought Japanese skiing would be expensive). Slope side restaurants sell good food remarkably cheaply compared to Europe, and here’s a big thing – Japanese ski restaurants provide free, unlimited drinking water. That’s a big difference from European mountain restaurants where the only way to get water is to buy it in bottles for about 10 Euros per litre. Taking this into account, my Japanese ski lunches usually cost about half what
I had reservations for 2 rooms for a group of five for 3D2N on the 3rd week of December 2022. While the property is well kept and ground were impeccable, the check-in process is the worst experience I ever had in all my stays with the Marriott group of hotels since the 90s. It took an hour & 15 min to check-in, all because of some cultural pride of not finding the right people to do the job right from onset: at the drop off at the bellhop to billing at the frontdesk. The bellhop was a tall young Japanese lady who could not speak English at all. I was attempting to walk to the frontdesk as there were 2 coaches off loading guests simultaneously & I did not want to be caught with this large group of ten or more tourists. She refused not once but thrice with her out stretched arms to stop us from proceeding to the frontdesk with our luggage. Apparently, on highsight, she thought we were part of the other group & wanted to contain and corral our luggages. I gave up 😖 & regretfully let her & her co-workers take our 7 pieces of luggage. At the check-in, a young male bellhop assigned us to a senior looking male frontdesk staff who could not speak or understand English very well. It took him a while to get the paperwork done & when presenting the bill to be paid up full, it did not match the reservation booking which was a significant amount. It dragged on for another 20 min going back & forth with him. Using google translator helped a bit but again he could not reconcile the booking … I had to demand for our check-in to be handled by someone who could speak English but he refused & continue trying to communicate to me in his poor English. I had to raise my voice for help; kept asking him to let another senior member to assist us. Which caught some attention eventually. Fortunately, a young French lady who speaks Japanese & English, ironically was assigned to Japanese guests 🙄 came to our rescue. By this time, 45 min has elapsed, my family by then discovered our luggage has gone missing ! The silly bellhop tall Japanese lady who cannot speak English had grouped our bags with the larger group. She wanted to do her job well BUT did not understand there we were not part of the other group 😡 So silly way to run a simple hotel operation. Any attempts to ask any on the non-speaking Japanese staff to get an English speaking failed. It had to do with some silly cultural pride of not being competent to do their job that created this stubbornness and refusal to get an English speaking staff. Why 2-star rating instead of 1-star only because the English speaking French lady staff helped me to bring the billing attention to the duty manager who apologized for the delay & he resolved the billing issue eventually. Take note, I just stayed at The Westin Las Vegas a month ago in November & it took less than 5 min to check-in. What a stark contrast between this Westin Rusutsu & Westin Las Vegas. Shame that this winter ski resort bearing the Westin brand had
對於想要捕捉俱知安町城市風采的旅客來説,我的生態酒店是一個理想的選擇。從酒店很方便到達JR比羅夫站,僅有2km距離。包括ST-Gallery Niseko、二世谷町河皮艇漂流和新雪谷泛舟都在短距離內,入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點,包括新雪谷、半月湖畔自然公園和Lerch Memorial Park,旅客可以將行程安排的更加緊湊。倘若您在忙碌的一天後想在自己的客房內放鬆,提供24小時熱水的客房浴室是不錯的選擇。旅客可以在閑暇時間去酒店的休閑區,提升健康幸福感。酒店為旅客提供接站服務,舒適到家。
The Green Leaf Niseko Village Hokkaido (北海道綠葉新雪谷町村酒店),位於二世谷,出行便利。入住於此,您可輕鬆去往各大景點,感受此地獨特的自然風光和人文環境,在北海道享有一個完美的假期。酒店設施齊全,周邊環境清新宜人。客房裝飾精美,給人以温馨舒適的感覺。酒店內提供電梯、旅遊服務、小童看護服務、禮賓接待服務等,可使您的入住更為便利。客房裝飾精美,提供空調、浴缸、浴室、禁煙房、無網上網等,您在入住期間將有愉悦的入住體驗。酒店提供按摩、spa等休閑服務,您可盡情享受舒適美妙的夜晚。北海道綠葉新雪谷町村酒店,獨具當地特色,您來此旅行,可充分體驗此地的風俗與人文。在旅行的同時,還可感受到家一般的温暖,旅程將更為愉悦。
訪訪客2023.04.03
I found the Green Leaf Hotel to be okay, adequate for my needs, but not as good as I expected. The place was disappointing in several ways that were not huge but were significant. Cleanliness in my room was not what I expected of a Japanese hotel – I’d say the cleanliness level was more Australian than Japanese (in my experience, Australian hotels have a very low standard of cleanliness). My room at the Green Leaf had sticky food residue and coffee cup rings on tables left by previous occupants, and the toilet seat had some disturbing spots or dry residue. I felt the need to wipe down the room with a damp towel. The furniture in my room looked a bit battered and tired, room carpet and fabrics looked stained and dirty. The bathroom was dimly lit, and the bath/shower waste outlet was slow to empty. The toilet roll holders were inexplicable: the toilet roll was impaled on a spindle which was then inserted into a toilet roll holder on the wall, a conventional design. However, the spindle did not fit the toilet roll holder. It was a waste of time using the toilet roll holder; every time I tried to pull toilet paper from the holder, the toilet roll and spindle just fell out of it. Therefore, I just left the toilet roll on the floor. However, every day, the cleaner would precariously re-insert the toilet roll on its spindle back into the holder, from where it would fall out again the first time I tried to pull toilet paper from it. Very strange, and not what I expected from a culture based on perfection. Also, if your bedside tables are like mine, beware. They will not be screwed to the wall, and they have drawers that, if you open them, tilt the table forwards, throwing your mobile phone or Rolex to the floor, or neatly emptying your cup of tea and pot noodle into the drawer and its contents. Again, inexplicably bad design, not what I expected of Japan. Another oddity that happens in many a hotel. My wardrobe had a long hanger rail, but I was provided with only five coat hangers. Why do hotels do that – provide a big wardrobe but only a few coat hangers? It makes no sense at all. However, I was provided with more hangers after I asked twice for them. One morning, water from the hot tap came out brown rather than clear. I reported it and it didn’t happen again. So, several significant areas of disappointment. However, the hotel was good in many key ways. My bed looked clean and was comfortable. The staff were great, as was the onsen. Breakfast was good. The hotel restaurant only serves one type of dinner, but it is very good. The hotel is ski in/ski out, and has a good boot room. I had a great time skiing from The Green Leaf Niseko Village for six nights. However, I’m not sure I’d recommend it, and if I go to Niseko again, I’ll go to a different hotel, probably one in Grand Hirafu. Why Grand Hirafu? One might say that Niseko Village is oddly named. The one thing it isn’t is a village. It has ski lifts, a ski area, at least two hotels, so