Me and my husband stayed here as part of our honeymoon adventure. Great location and everything is walkable distance. What made the stay special was Alex, he was a great help and provided us with all info. His customer service was exceptional and made it very lovely for us. Its very nice to speak with a fellow European who speaks fluent Japanese and is able to help customers navigate kyoto. He did a fantastic job- i was surprised that hes not the manager as his communication was exceptional. Bravo! We highly recommend 👌