京都Sazareishi no Garden附近酒店

From the moment we arrived at Roku Kyoto, we felt completely taken care of. From the warm greetings we received as we got out of the taxi to the genuine smiles and hospitality given to us at Reception. There is a pride that exudes from everyone at Roku Kyoto, and for good reason. It is an absolutely extraordinary hotel. But it's not just the beautiful accommodations and the incredibly thoughtful design throughout the property. Nor is it just the sumptuous food stunningly presented at every meal. It is the people who work there and represent the true heart and soul of what the Roku Kyoto experience is all about. My wife and I have traveled all around the globe and we have rarely encountered such a level of excellence. The architectural design, the interior design, the facilities and the grounds are all stunning. In fact, the photos from their website do not do it justice. The room we had on the 4th floor was gorgeous and the bed was perhaps the most comfortable bed we have ever encountered (and we travel often!). The tranquility, the views, the attention to detail throughout the hotel are are not just glorious but absolutely inspiring. The gorgeous pool is filled with water from the natural hot springs that abound in that area of Kyoto. It is a sumptuous experience to swim in that very special pool. We only had breakfast at the hotel, but it was the best we encountered in Japan. The food was beautifully prepared , the choices were extensive and stunningly displayed and the service was impeccable. In fact, service is another thing that sets this extraordinary hotel apart. It's not just well done, there is a pride and a joy that emanates from every member of the staff, no matter what their position. It's what gives this place true heart and soul and it's what elevates the experience. We will never forget our stay at Roku Kyoto and cannot wait to return! We would like to especially thank Kayo Naskagawa. Her attention to detail, her inherent ability to go the extra mile for a guest. Her sweetness and ease. Her ability to listen and use that information to heighten the Roku experience for a guest. Kayo, for us, represents everything we love about Roku Kyoto and why we cannot wait to return.

Hotel is conveniently located next door to a subway station. It is a few stops from Kyoto station. There are many stairs and no escalator or elevator when you exit the subway so not the best when you have luggage. Front desk’s staff English is quite limited, which surprised me given that Hyatt is an American chain and most guests were American while we were there. There are two Nespresso coffee machines in the lobby but no milk. There are three laundry machines on the lobby level. Each machine serves as both a washer and a dryer and takes 120 minutes for 600 yen. People lock their load with a code and you end up waiting for a long time waiting for someone to show up to remove their laundry. Room is tiny, the size of a closet. Our room had two twin beds and a sofa bed for a single person. There is no room to move. There are no sheets in the room so we called to ask for sheets. The person who answered the phone did not know what sheets mean so we had to go to the lobby and describe what we need. The language barrier is real. Our room was on top of a road and we could hear almost every car that went by. It does not seem like the hotel invested in good windows. Make sure to pack ear plugs. The bathroom is quite small and has a weird setup with a shower next to a bathtub. Front desk staff is also not helpful with recommendations for places to eat. They show you a barcode that lists restaurants, but do not provide recommendations. We found an excellent Indian restaurant very close to the hotel. You exit the hotel and turn to the right towards the subway, pass the dry cleaners and cross the street, you will see a mini-mart and then a basement with an Indian restaurant. They open at 5 pm for dinner. It is very inexpensive and delicious. I recommend the butter chicken and cheese nan. Front desk will print for you, there is a charge of 10 yen per page. There is no concierge and staff was too busy to respond to questions about how to get places, instead they offered a map. Breakfast gets busy so be sure to get there early. They offer rice, curry, soup, fish, fruit, bread, coffee, juices and more. The egg is extremely runny and when I asked the attendant if they have egg that is better cooked, she had no idea what I was saying. I would not stay here again because of not being able to communicate with staff and because the room is so small.

全新裝修的房間，設施一流，有點出乎意料之外的驚喜，位置在一個很安靜的住宅區。看到還沒什麼人評論，就想説別猶豫了這個是很好的選擇，房間夠大！有公共洗浴間和廚房，非常周到。就是注意預訂後要預註冊一下才有入門的密碼。我們是晚上11點到的沒有前台值班，所以必須要郵件獲取到密碼。

房間很大，打開2個大箱子完全沒問題，地理位置很好，京都站八條西口方向右手邊電梯下來直走第一個紅綠燈對面就到，酒店本樓房間望出去就是京都站，辦理入住都是自助形式，酒店大堂有中文服務，外出遊玩去哪兒都很方便，周邊吃的選擇也很多非常適合來京都旅遊居住

位置絕對優越，地鐵，公交，JR站都在步行5分鐘之內。對面就是高島屋和極其熱鬧的商業街。酒店卻是鬧中取靜，一樓是個漂亮的甜點店，大堂在轉過去二樓，不在意容易找不到入口。大堂不奢華但很有舒適的咖啡吧，有自助的咖啡機，咖啡很好喝。房間不算小，設施齊全，電磁爐，微波爐，帶烘乾的洗衣機。非常方便。不是每天打掃，但如果需要就要提出來。帶家人出行，非常喜歡這間酒店，臨行還贈送了漂亮的京都特產。

今次同媽媽母女行，最喜歡京都阿拉酒店的房間很寬敞，洗手間跟浴室分開，房間乾淨衛生。酒店有溫泉設施，晚上行到攰可以去浸一浸，大滿足。附近有居酒屋，樓下就有便利店，還有一間美味的雪糕店，離京都火車站只是數分鐘的距離，真是超方便。酒店服務人員也是超友善，一定推薦給親朋好友。

地點比較難找，也沒有附設泊車位，但附近也有很多付費的停車場，附近也有超級市場。 屋內十分乾淨，有需要的物品也可以問他們取。

非常滿意，房間超大，推薦