We arrived at 4:30pm and our room wasn’t ready yet. At 5:30pm they put us in a room with no proper windows! The windows we’re covered with a white plexi glass. Considering the rate that I paid, I asked to be moved to a room with actual windows. They tell us that it will take at least another to get another room cleaned out because they only have one housekeeper available.
We finally get to the room with windows at 8:30pm and if you’re a light sleeper you’re SOL. The AC was extremely loud everyone it came in that my kids kept waking up all night.
Also, our room didn’t get cleaned out until we asked for housekeeping to clean the room. We were told that they didn’t have enough staff.
Overall, the hotel stay was a disappointment considering the room rate they charge. I expected much better.
翻譯