拉斐特凱富酒店

我們半夜到達，告訴我們房間被陌生人checkin了。衹能倆人share一張床。 We were told that our room is checked in by strangers and it is 3am in the evening. We have to share a king bedroom. No toothbrush/toothpaste before you have a request. There is no follow-up solution.

酒店距離普渡大學附近的沃爾瑪大約要15分鐘車程，距離大學大概10多英裏。當天晚上從沃爾瑪超市購物出來，才發現酒店不是想要的在大學附近的沃爾瑪超市附近，人困馬乏，已過零點，衹好到就近的學生宿舍湊合一宿。沒有入住，酒店也不能退費。提醒大家不要犯同樣的錯誤。（說明：因為提交評價必須打分，沒有入住的打分沒有參考意義）

儘管名字叫紅屋頂客棧,但位於拉斐特的東側,距離西拉斐特的普渡島仍然有點距離。這個地方就像任何其他紅屋頂客棧一樣,早餐也包括在內。房間裏有冰箱,牀是標準的,牀單很乾淨。

The lobby was really nice and we had high hopes for our room. However things fell short there. The bathroom needed a better cleaning. There were dark curly hairs everywhere both on the floor and in the shower. The water pressure was lacking. The side table in the bedroom had something crusted on it with hair stuck there as well. Parking was free so that was nice as well but probably wouldn’t stay again after this experience.

My family and I stayed the night on December 21st celebrating our daughter's birthday with a basketball game and dinner afterwards. I had stayed at the property several years ago and was positive experience. Check in went fine other than I requested digital key earlier in day and front desk said their digital key system wasn't working. The room met our needs and our family left to go to the game. When we returned from the game and dinner, we went to our room and when I attempted to open the door, somehow the security latch flipped to engage and not allow us to open the door and access our room. I went downstairs to the night desk clerk to inform him what had occurred. He indicated that ”this has happened before” and that there was a tool to open the door, but did not know where it was or how to do it. He said he'd have to call someone to help. We explained that all our belongings and necessary medications and medical equipment were in our room that we needed. The desk clerk offered us a room to wait while we were displaced while he attempted to get assistance. After more than an hour of no updates on access to our room, we went downstairs to inquire. We explained that our daughter had a breathing condition, was having a difficult time breathing, and that her nebulizer/medication were in the room. The clerk continued to try and call someone, but said his manager, Michelle, was not answering. He did not have any other options to call and gave us her number on a post-it and said we could try! Our daughter's condition deteriorated and we ended up have to call 911 and have emergency ambulance personnel come to our displaced room to give her a necessary breathing treatment at 1:00am in the morning. Her condition was at that point, nearly ambulatory and the paramedics were dumbfounded, as we were, the protocols in place at the hotel to deal with the situation. Even after our daughter was treated, we received no follow up from the front desk if everything was ok or if we needed anything. Truly a horrible and avoidable experience. We attempted to rest in the clothes we had worn all day, nothing to take contacts out, no necessary or convenience items, everyone was upset due to emergency personnel being in our room, all on our daughter's birthday. By 8:00am the next morning, we had STILL heard nothing about access to our original room. I went downstairs to the front desk and asked the employee who had relieved the night desk clerk. When she asked if we were in 213, she advised that she gained access to the room right when she came in at 7:00am. I frustratingly asked her, ”why didn't someone let us know”, she smartly said she really did us a favor because she wasn't even on the clock when she did it. I asked to speak to the hotel manager. The clerk said she wasn't there and didn't know when she'd be in. I explained that I wished to speak with the manager and she called her on her cell phone and handed me the phone. I spoke briefly wi

拉法葉/普渡區温德姆貝蒙特套房酒店位於拉斐特東拉斐特，距離普渡大學和印第安納大學阿內特醫院不到 15 分鐘車程。 此酒店距離Franciscan 健康 Lafayette East 3.3 英里（5.3 公里），距離Jerry E. Clegg Botanic Gardens 3.4 英里（5.4 公里）。您可充分利用24 小時健身中心等度假設施，此外還有免費 WiFi和自動售貨機等。免費歐式早餐供應時間為：週一至週五 6:00 至 9:00，週末 7:00 至 10:00。特色服務/設施包括24 小時商務中心、快速退房和乾洗/洗衣服務。計劃在拉斐特舉辦活動？這家酒店的活動空間有 19 平方米（205 平方英尺），包括會議場地。酒店提供免費自助停車。有 63 間客房提供微波爐；您定能在旅途中找到家的舒適。提供免費無線網絡，方便您與朋友保持聯繫；有線頻道可滿足您的娛樂需求。私人浴室提供免費洗浴用品和吹風機。便利設施包括書桌和茶具/咖啡用具，以及帶有免費市內通話的電話。

飯店位置好有早餐和免費停車

At check in, the man said that there was a $250 cash deposit. I said I don’t have that kind of cash and he said “what how much do you have” I said, “forget it I’m out of here”. He said it could go on a card, it just takes 5-7 days for it to get removed. I said I was more comfortable with that. There were a lot of signs about the $250 hold so it seemed legit. I asked for a non-smoking room and he said they were all non-smoking rooms. We went to the room and it REAKED of smoke. I went back and said we needed a new room. He walked us to the next room which was fine. The beds were comfortable and the room was clean. The next morning I went to make sure that they had the right room down that we stayed in so I didn’t get charged for the smoky room and they had yet a different room down. I told the woman about the cash deposit and wanted me make sure my hold got removed. She told me we weren’t even supposed to charge that, that is was just for smokers. How do you have a non-smoking motel and charge extra for smokers…

这是我第一次入住最佳西方酒店，总体而言，我们对这次入住感到非常满意。我认为他们唯一需要做的就是更新他们的房间清单，上面写着有浴缸，因为我预订了我做的房间，因为它显示它有一个浴缸。到达酒店时，工作人员告诉我，所有房间都已重做，不再有浴缸，只有步入式淋浴间。