拉斐特大學區舒適套房酒店

Gutes Hotel zu einem angemessenen Preis in günstiger Lage.

The afternoon shift clerk was very nice and understanding about our late arrival after the 4th and was quick to get us extra bedding we didn’t have for the 3rd bed. Fast forward to the following night, we get a room call after 2 of my children bathe and say we are being too loud and ‘broke the floor’ resulting in water damage beneath our room. When I confronted the staff to prove it, they show me a video of water coming from beneath my tub from the 2nd floor, when I tell them a 3 and 7 year old wouldn’t have broken a floor and that if this bath is structurally unsafe and leaking underneath like the video showed- we need a new room with no plumbing issues, they tell me “it’s okay now, we won’t charge you for it, it’s okay, you just need to keep it down”. also, the ants were everywhere.

The toilet in my room was broken didn’t flush properly instead of moving us they just made it seem like the issue was fix it was not we had to pour buckets of water in the toilet to flush it When it came time for check out 3 different people came and knocked on the door each time I answered and said just make sure we have everything an that it was picked up the last person just walked in As I was walking towards the door When I went to the desk and asked why we were being rushed out she (the second person to check on us ) said I told them to give you at least 30 minutes (30 was way more time then needed) but why would they walk in if they were instructed to give more time

It was very not so clean and run down it looking very nice on the outside but it was not clean inside at all and the front desk was so rude at nite but in the am they was a lot before for sure and there breakfast was so not good at all

Fine