Candlewood Suites 拉斐特 by IHG

Hotel was clean. The lady at the front counter who checked me in was exceptionally nice.

Everything was really great!! I loved the cleanliness of everything.

This is a nice hotel with excellent customer service.

Upon arrival, you could smell ********* in the parking lot. Checkin was fine. Staff was great, but reserved a Queen Suite with two Queen beds, and ended up with an “upgrade” which was a Suite with one Queen bed and the World’s most uncomfortable pullout sofa. Unfortunately, there were no other rooms, so we made due with what we had and shared the bed. Unsure if there was a price difference and was told there was no receipt, because I would get that through the third party… weird. Unfortunately we also had a room that smelled HEAVILY of cigarette smoke in the bathroom, for the entirety of our stay. Closing the door helped, but then when you opened it, it about knocked you out. Keeping the door open allowed it to waft about the room. There was no avoiding it. Overall, it was an okay stay.

smells I know this is a no-smoking hotel but the hotel smelled like stale smoke. The gym did not have hand sanitizer or wipes to clean the machines. The gym smelled pretty bad too. The woman who checked us in was very nice and helpful.

Property need a serious re-set. Staff is slow and not eager to help their customers. Rooms were dusty and musty. Beds did not have clean sheets.

Room was clean and bed was average, the carpet in the room was clean but still felt very packed down and rough. The shower was not hot but room temperature and wouldn’t get any hotter. AC was in the living room area with a small vent into the bedroom on the other side of the wall, the vent could have been more powerful, it felt like a slight breeze with the AC turned on. Overall, clean and easy place to stay near lots of restaurants to pick from and easy to get off and onto the highway. Would stay again

Funky smell, would not recommend. The entire hotel has a funky smell to it. The room was horrible. I had to spray deodorizer and keep the window open just to be able to tolerate it. I would have asked for another room but it was a late check in and the entire hotel just felt very dingy.

Large, comfortable room at a great price. The free laundry is an extra bonus!