Although the staff are lovely and location is great, I would not recommend this property for the following reasons:
-Overall condition is not great. The carpets, walls, showers etc., are scuffed up and appear to be in poor condition.
-We were put on the ground floor next to the pool. We preferred a room on a higher level but they couldn’t accommodate us. To get to our room you had to take an elevator down to this dingy and frankly gross hallway.
-The bed may have been the worst bed I have ever slept in. After complaining about it once, the staff put a duvet on top to make it comfier. This did not help as I could still feel the springs in my back. After complaining again and asking for a refund to stay at another hotel, they finally swapped the mattress to a better one. However, it still wasn’t great.
-There were ants beside our bed. Staff cleaned this up right away which was appreciated.
-The towel service is ridiculous, as you can only change pool towels once a day and they mark it down. I have never seen this at a hotel before.
-They only provide a mixed shampoo/body gel. No conditioner or other bathroom essentials.
-I got a spa service which was great but they don’t provide a bathrobe. Never have seen that before at a spa.
-The food was horrible. We ate lunch there and by far the worst meal of the trip.
-Pool is freezing and hot tub isn’t heated
Overall, I would not recommend staying here when traveling to Lagos. You’re better off spending a bit more elsewhere.
翻譯