希爾頓歡朋套房酒店-喬治湖

This Hampton was fully remodeled in the spring, all except for the mattresses! Why do people go to a hotel? They want a comfortable night's sleep. We sure didn't get that the first night and had to wait around the second day to switch rooms. The second room was like the first, except the mattress was slightly better. You wouldn't believe the tininess of the bathroom with shower, no sink in there. You had to step into the shower to open or close the door to get to the toilet. Certainly not up to the level of other Hampton Inns. If you own a dog and like to travel with it, this place is for you. Many, many, many dogs staying here with their owners, I think I counted at least 10 dogs during my 4 night stay with a bit of barking on the last night and the sound of squeak toys in the next room on the first night. The walls are thin and the guests were rude: talking loudly and allowing their doors to slam when entering and exiting their rooms. Been here before, not going back.

Reception staff were very good. Good room, bed, pillows and furniture. However, I didn't use the coffee maker in the room because it was dirty. See photos. Bring your earplugs If you are a light sleeper because I heard everything in the rooms around me and in the hallway.

Made reservation for three nights several months ago, at a rate of $260/night (already ridiculous for a Hampton Inn). Arrived at Lake George, but due to circumstances needed to check out after only one night. I stay in Hilton properties enough to be a diamond member, and I have never had problems doing so before. Desk clerk said it couldn’t be done (keep in mind I could have canceled the entire reservation only 12 hours earlier), but she spoke with manager who approved it. However, without telling me they were now changing my rate, when my folio was delivered, they had charged me $340 for one night. At a Hampton Inn. This would be onerous but tolerable if the property was top quality. It wasn’t, even for a Hampton Inn. Room was exceptionally mediocre, as was the breakfast. The place was quiet and free from road noise, but that’s the only good thing I can say.

Location was very centrally located easy drive to all sites. We had a 3rd floor king size bed room which was very spacious. Room was clean and tidy and you did not hear any noise from other rooms. The included breakfast each day was very tasty. The only cons I have are I wish shower pressure was stronger and view from room 310 if you looked down there was a small yard with broken ladders and pool rails. If we come back again we would most likely stay here

We were extremely impressed with this Hampton! It was like a mini resort. Beautiful and clean outdoor setting, high up on a hill away from all the traffic. Indoor pool and hot tub overlooking a nice outdoor patio with umbrella tables and 2 gas grills. The hotel cleanliness was immaculate. Breakfast area was kept well stocked and clean at all times by a very friendly attendant. Kirsten, who is the morning front desk receptionist was very friendly and efficient. She is an asset to Hampton Inn! We stayed 4 nights and hope to return again!

Contrary to the standard "Hampton Inn & Suites" title"! This Hampton Inn does not have any "suites"! Why they would book themselves as "Inn & Suites"? Possibly this was a structure from another hotel chain that Hilton then acquired. Not sure? What they do have for their definition of a "suite" is a large room. Bedroom, living room area open. Open small sink area and a separate bath toilet area. Very small. Although it appears the bath area has been recently remodeled. If you have a front balcony view it is quite stunning. Also this is one of the few Hamptons which allows pets. (for a fee). Had believed there was a Bar and Resturant at this facility. I was mistaken. There was a Bar. Apparently they cannot muster a regular bartender. Our bartender was not due back until Thursday p.m. We're leaving on Friday? They do offer wine and beer on the first floor. Although we all know! That is not the same as having a "drink at the bar" or "one too many" and just go upstairs to your room and not risk a DUI while operating your vehicle. Overall the facility is very nice and will accomadate your pet. This is definitely one of those "give and take" situations. Again being able to bring our (4) four yr.old Boxer to a very nice facility is sill a plus. I believe their pluses outweigh their negatives and they are still one of the nicer lodging facilities in the area. I would still recommend!

After a period of grief, we decided to take a short getaway to the Lake George area, a place I have always enjoyed. We arrived a bit early, and our room was not yet ready. Michelle, the receptionist, welcomed us warmly and kindly informed us that we could rest in the lobby and enjoy some coffee and tea while waiting. She took my phone number and assured us that she would notify us when the room was ready. I appreciated her courteous demeanor. Upon checking in, I inquired about the refrigerator, as I had brought sandwiches and snacks for my diabetic husband. Michelle confirmed that all rooms were equipped with a refrigerator. However, when we entered the room and placed our food in the fridge, we left to enjoy the lake. Upon our return, we discovered that the food was warm, and the fridge was not functioning. Additionally, the room phone was broken, making it impossible to contact reception from our room. I went downstairs to inform the reception desk about the issues. Kristina, another staff member, was informed of the broken fridge and phone. She mentioned she would send someone to fix it while we were out enjoying the patio. Unfortunately, the fire pit outside was also not working. Upon my return to the reception desk, Kristina told me she had gone to our room but found no one there, despite my earlier request for repairs to be done in our absence. She then accompanied us back to the room, restarted the fridge, and told us to wait 20 minutes. However, she could not fix the phone. I added the reception number to my cell phone in case of further issues. Later, my husband attempted to watch TV, but it did not work either. We called Kristina again, who said the remote batteries were dead. My husband requested new batteries. By this point, I was very upset and expressed that the room should be thoroughly inspected after each guest’s stay. Kristina’s response was somewhat rude, and she began arguing, saying that guests often adjust the refrigerator settings and that the phone was beyond her control. She also mentioned that the fire pit could not be fixed due to a lack of parts and implied that the remote control issues were not their fault. While the hotel was clean and had nice amenities, the attitude of Kristina and the lack of proper maintenance significantly detracted from our experience. A simple apology and polite handling of the situation would have made a difference. Unfortunately, due to these issues, I can only rate this hotel as low quality.

As a former Diamond Member for over 10 years, I have traveled the US and stayed at every category of Hilton Hotels. I've always preferred Hamptons because for me they offered the best value. Since covid, I've noticed a general drop off in the level of service and attention to detail on most of my stays. This particular Hampton although pleasingly located fell short in both. When we went to use the pool there were no towels available. The bath bottles for soap and shampoo were empty. and my morning shower was luke warm at best. I would not recommend this hotel.

I made this res last Oct. In the ensuing 7 months no one informed me the hotel was an open constuction site. Some memorable features: Inadequate parking. The lot is teeming with construction equipment/vehicles. Acrid construction smells of an indeterminant origin. No pool or hot tub. They will open "tomorrow". Air quality issues due to dry wall being hung with no attempt to wall off common areas. Any completed work is subpar. Shower doors roll open. GFCI outlets routinely fail. A HUGE safety concern: No company name is visible. The workers are being housed on the 3rd floor. No one is informed of this. I was uncomfortable with single men out drinking behind company vehicles and then prowling around the hotel after dark.