Jennifer G
2024年9月3日
I am not sure how this hotel got such great reviews. Judging a book by it's cover it does look very nice. We had passed by on a prior trip to the area and thought it looked so pretty and modern and that's why we tried it this time. The exterior has been totally renovated, new siding, PVC railings, a beautiful new looking pool and hot tub. Very nice landscaping. That's where it ends. The rooms are old, dingy, and musty. They seemed clean enough but the musty smell and the dingy old carpet and patched up wallpaper made it just seem dirty. The room was dark and the outlets were placed in odd places- high up on light fixtures so charging your phone was challenging unless you had a very long charging cord. The towels and linens were very thin. We stayed 2 nights and nobody came to clean our room, empty our garbages, make our beds, restock towels and tissues etc. We waited all day for maid service and finally gave up when it was time to get ready for dinner. I was under the impression and it's advertised as having "Daily Housekeeping". I guess not. We just had an overall feeling of being uncomfortable the whole time. My daughter didn't even want to shower while we were there because the bathroom was "creepy" in her words. There was also a constant smell of pot in the outdoor spaces, and cigarette butts and empty beer cans often littered the walkways. I didn't find it very family friendly to be honest. Based on the rooms I would have given a 2 star rating, but I added a star for the really nice exterior and grounds and the pool area. We were just very disappointed.
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