喬治湖貝斯特韋斯特酒店

Disappointing Experience – Not Worth the Price Disappointing Experience – Not Worth the Price The front desk service was terrible. There was no smile or warm welcome when I arrived. I stepped in at 3:40 PM to check in, but the front desk lady was rude and told me check-in starts at 4:00 PM. I asked if the room was ready, and she said yes—but I could only check in at 4:00 PM unless I paid a $50 early check-in fee. There were many senior citizens waiting as well, but she didn’t accommodate them either. At 4:00 PM, I was first in line, yet it still took about 30 minutes to check in. There were at least 20 families in line, and if each took 10 minutes, the total check-in process could easily exceed two hours. When I entered the room, I immediately noticed a foul smell, like rotten eggs. The bathroom was outdated and very small. The TV was old and tiny. The indoor pool was dirty with slimy water, although the outdoor pool was thankfully clean. The only positive part of my stay was the housekeeping lady—she was helpful and always smiling. Unfortunately, I had to deal with the same rude front desk lady again during checkout, and her attitude hadn’t improved. I paid nearly $200 per night, and for that price, I expected much better service. I will not be returning.

Not good no air conditioner and no other rooms so left hotel and was promised refund but didnt