喬治湖小酌酒店的評價

Our reservation was paid and set Sept 2024. We had reciept and email. When we arrive for a sold out weekend, for a huge town event they have oops missed the reservation and given our room away. No apologies we had to insist on a full reimbursement. So we were out the hrs we traveled, the gas we spent, the sitters we had to pay for an oops. I would NEVER recommend this operation. They also run another motel in town who never reimbursed a cancelation prior to this. Buyer beware.

We rented 4 nights at the Sundowner the last week of August. Overall I was pleased with the facility, the interior had been re-done, I do have some minor suggestions for improvement. Our room was actually quite nice - a king room - on the second floor (appreciated it because it was quieter). There is no elevator or luggage service, so be prepared to haul your stuff up the steps or ask for a 1 st floor room. The room was exactly as pictured - was clean and was adequately supplied with towels, shampoo, etc. My suggestion is to keep the drapes open if you want service, otherwise they will pass right by, thinking you want privacy. The location of the motel is on the further end of town(convenient to the Thruway) but it wasn't too bad a walk to the village amusements (about 10-12 mins). Electronics: Flat screen TV worked well, there were only 2 outlets for charging, drying hair, so be aware. WiFi worked okay in the room, although it was slow in the afternoon. In terms of staff, while they handled check-in well, they had limited knowledge of places to eat, or other amusements that might be appropriate for visitors from out of state. Perhaps having a few brochures about local area attractions, hiking maps, and restaurant suggestions would be helpful in the office, or suggest we visit the Welcome Center downtown which is what we discovered on our own and was helpful. All in all, I would rate the Sundowner facility well, however, minor tweaks in service would be welcome (~4.5) In terms of food there are a few places within a short walk to grab breakfast, but prices and selection vary, so check out menus before hand. The beach and pool area were older, but adequate for the facility (cleanest in the morning). There was ample non-motorized water sports by the beach. Could have used some additional chairs around the pool ( I think there were only a handful) We did a lot of hiking, so hanging by the pool was not a key priority.

We had a wonderful vacation. The room was clean and supplied with all the essentials in the kitchen. The location was great and we were able to walk into town whenever we wished. We appreciated the attention to the beach each morning. There was no shortage of employees working the property throughout the day. There was access to several kayaks and paddle boards that were well taken care of. The deck overlooking the pool and the beach was charming.

I booked this trip to celebrate my daughter’s high school graduation. Unfortunately, two weeks before our scheduled stay, I became seriously ill and was prescribed multiple antibiotics in hopes of recovering in time. Just two days before our departure, I relapsed and felt worse than ever. I reached out to the host, Robert, to see if we could reschedule, especially since there were rooms available in late August and September. Despite explaining the situation and offering a doctor’s note, as well as having my doctor willing to speak with him directly, Robert refused to accommodate any changes and strictly enforced his no-refund, no-cancellation policy. After multiple attempts to resolve the issue with both Robert and Airbnb, it became clear that Robert had no concern for my well-being or that of my family. I was also concerned about the health of other guests, as I was highly contagious at the time. Feeling I had no choice, and unwilling to lose the money I paid, I made the five-hour trip to Lake George while battling a 101-degree fever, strep throat, and cellulitis. When we arrived, we were shocked by what we saw. We had expected to stay at someone’s personal home, maybe with a few other guests, something more like a bed and breakfast. Instead, it turned out to be a motel with over 50 rooms/units. The parking situation was a nightmare. If you drive a nice car, I wouldn’t recommend bringing it, spaces are extremely tight, and navigating the lot requires weaving around awkward turns just to get in and out. Robert’s photos are extremely misleading and don’t reflect the true condition of the property. The exterior was completely outdated and unkempt. While the room was nicely decorated, it was far from clean. The windows were dirty, the TV was covered in fingerprints, and the fans were caked with dust. The fireplace glass hadn’t been cleaned, and the bathroom was unpleasant. To top it off, when the kids went to lie down, they found potato chips scattered along the side of the bed. The pool and hot tub were extremely dirty, giving the impression that no one was maintaining the property at all. We did our best to make the most of the trip. In the mornings, my fever would go down and my throat felt manageable, so I was able to enjoy a few moments with my family. But by midday, the fever would return, and I was back in bed. One morning, I went to the front desk because the kids wanted to go kayaking. The group before us had just returned their equipment, and without any cleaning or disinfecting, the staff immediately handed us the same paddles and life jackets. The same thing happened when we returned ours, no sanitation whatsoever. Knowing I was contagious, it’s unsettling to think my germs were likely passed on to the next guests. Robert, you claim to be a “family man,” but just like your misleading photos, that couldn’t be further from the truth. According to the staff, you’re never on-site, and honestly, it shows. Instead of being a responsibl

I was genuinely looking forward to my stay at Robert’s property. Unfortunately, on the morning of our planned departure to Lake George, a close family member passed away unexpectedly. I immediately contacted Robert to explain the situation and inquired about the possibility of rescheduling, transferring the reservation to a friend, or receiving a partial refund. Regrettably, all of these requests were declined. Following this, Robert ceased communication entirely. I attempted to reach him by phone twice but received no response. I then contacted Airbnb, who informed me that the decision to accommodate any changes rested solely with the host. They reached out on my behalf, but Robert declined all suggestions made by the Airbnb support team as well. It was deeply disappointing to encounter such a lack of empathy and flexibility during a personal crisis—especially when alternative arrangements could have easily been made. I would advise future guests to be aware that, based on my experience, this host may not be willing to accommodate unforeseen circumstances, regardless of their severity.

Good amenities, bad rating due to management having no control over uncontrollable guests partying until 5 am. Total disrespect for other guests. Systems should be in place to deal with this situation. Management have failed their guests with this one. If you are looking for a family-friendly stay in Lake George, I suggest you look for a quieter spot until management can get their house in order.

Was very disappointed with my stay here. After checking in and realizing there were no chain or deadbolt locks on either of my two outside doors, maintenance came to install two locks while I waited (why weren't they there to begin with?!). When I notified the owner (as I had booked through Air BNB), I got a defensive response, and my concerns were dismissed ("this is the Adirondacks, it's safe!"). Besides the locks, I found the room to be dated, with older fixtures, a lukewarm shower, and dirty floors. Would not recommend staying here... unless you're ok with this kind of experience.

Big disappointment. Parking lot is super tight. Upon check in was told our room was up a flight of stairs. It has a strange smell inside. Definitely needs some tic. All the curtains are hanging out of wall. Floors need to be refinished. Water won't go down in bathroom sink lightbulbs out in bathroom. Spoke to the manager/ owner Lisa and explained dissatisfaction with and the fact I was billed 850 for two nights for these accommodations. She offered to fix sink and that was it.

We stayed at the Sundowner for 3 nights in Lake George and were very happy with our room - nicely updated in a Adirondack Cabin theme and spotlessly clean with a large bathroom, plenty of towels and a nice full kitchen that has a refrigerator, 2 burner cooktop and microwave as well as all kitchen necessities you may need. Nice location close enough to walk to the downtown area for shopping, dining, etc. (was just a little difficult due to extreme weather/heat last week). The per night weekday rate was a little higher in my opinion that it should have been, but everything in Lake George Village is pricey.

This was our first time staying here and I have to say we were very impressed with the cabin and motel. We stayed in Cabin 209 (Lake front)and it was beyond gorgeous and clean. Bed was very comfortable too. The staff went out of their way to make you feel special. The housekeeper was adorable and the maintenance staff greeted you with a smile each morning. We will be back. Thank you Sundowner for a great few days.

Private sandy beach directly on Lake George. Guests have free use of gas BBQ grills, canoes, kayaks, paddle boards and rowboat. Accommodations for any size family. Lake view rooms with private decks. Cabins and suites with private decks and BBQ grills. Remodeling and renovations of all rooms appears to be complete. Our private cabin had a king size bed, private deck, gas BBQ grill and fully equipped kitchenette, and was freshly renovated with the addition of a jacuzzi tub for 2, separate shower stall and fireplace. Spotlessly clean. Pagoda covered sun deck overlooking beautiful Lake George and adjacent to the swimming pool and hot tub is our favorite place in LG. Friendly, professional, hard working owners and staff. Free parking. Easy walking distance to Lake George village and restaurants, shops, stores and attractions. 2024 was our 13th consecutive year vacationing in LG, our 11th year staying at Sundowner Motel and the 9th year since the property was added to the Gregor family of hotels. We wouldn’t consider staying anywhere else. Sundowner Motel is the BEST.

Start with the good..end with the bad: Good: Beautiful, newly done large room directly over the lake. Very comfortable king-sized bed. Good kitchen area. Bar and jacuzzi. (We didn't really need or use either, but very nice.) Nice sized balcony with very comfortable furniture. Amazing view of the lake. It is a very, very short distance to the lake. Use of kayaks, boards, etc. included. Staff was very helpful and accommodating for our couple small requests. (Clean bath towels and blow dryer repair). Bad: Pay cash. Otherwise, 4% additional fee. I guess this is on me for not researching adequately. We stayed July 26-29, as that was our vacation week. We chose to stay in a lake front room. Very expensive room rate. We wanted lakefront, so paid it While there I looked up the price for the same accommodation for the following week; same days (Wed-Sat). Room price was $150 less.per night. I called management. Hard to get a straight answer. Then she said something about the last week in July was the most expensive in Lake George; with no explanation why...looks like prices vary greatly. Do your research. She said no rooms available anywhere in Lake George. Saw many vacancy signs. This is the worst: quiet time starts 10 pm. Friday night a large group was at the fire pit area. (Our room directly above). They arrived around 9:30. They were quiet. As the night progressed they got louder their noise level/yelling increased. Being patient people we waited. They continued until late into the night. Not able to find the after hour number to call we ended calling the police at 1:40 am.. They came; though not happy, and the gathering dispersed. I was able to find the number in my call logs and called the after hours number in the morning. (I honestly didn't think of that in the middle of the night). Upon calling I did not get so much as an " I am sorry." All she said was if I called they would have broken it up..disgraceful..I went on to express our disappointment. She literally said NOTHING!! I asked her if she anything to say: again no response. There is also a safety factor involved. The fire pit is wood with zero monitoring. Fire and drinking is a bad combination. I originally intended to share a nice review. Sadly, Friday night's activities and management response ( or lack of concern) over shadowed the good

We have stayed at the Sundowner Motel since Jeff and Ann owned it. Probably has to be 30 years now. We were sad to see them leave, but glad that they retired. Good for them. The new owners, who own a couple of places in Lake George, did some remodeling and the place is beautiful. Everything has a log cabin feel to it. They combined 2 rooms and made one large that sleeps 10. I think they have several rooms like that. Also, several of the rooms now have gas grills outside. The beach area is nice and clean and the grassy area has a fire pit that you can use. We were having a family reunion and our son purchased wood and starters and our niece's husband had the stuff to make S'mores, so we did that one night. Now, on to the staff. Every single one was very happy to help us and accommodate us in every way. Very friendly and great to talk to. I met one staff member on the beach who was cleaning the gas grills down there. There are 3 down there. I started talking to him and asked about the grills. We had brought hamburgers and hot dogs to cook on the beach but had forgotten utensils. He said he would be glad to get them for us if we needed them or we could inquire at the front desk. His name was Kay-Jay (not sure of the spelling but you get the idea.) and he was extremely pleasant to talk to. There is another staff member that I would like to point out how he was towards me. First off, I am 68 and need to walk with a cane for several reasons, one of which is I have diabetic neuropathy in my legs and feet which kind of makes it painful to walk after a while. I am also a heart transplant patient for the last 18 years which causes me to get tired and out of breath when walking a distance. We had taken the Minne-Ha-Ha pirate cruise on Thursday night with our grandchildren and were walking back to the hotel. On the way, we stopped for ice cream at Ben & Jerrys' and continued on. We got to Shepards Park and I had to rest, It was already about 8:45 and we wanted to get back to the Sundowner to see the Thursday fireworks from the beach. After resting at Shepards Park for a while we continued on. I was trying to rush and got to the Surfside and had to stop again. The fireworks started and our granddaughter was already on the beach and we were not there. We started off again and got back to Sundowner but still had to go down the hill to the beach. We were at the top so our car was right there so my wife said she would drive me down. I said no and tried to keep going. I joked and said if one of the staff with a golf cart came by we should borrow it and do that. Then we noticed a golf cart with a couple of staff people sitting in it watching the fireworks. My wife asked about it and the driver, who said his name was Dean, said he would be glad to drive me down. He not only took me to the beach, but he got out and assisted me down to the water's edge where our daughter was waiting with our granddaughter Lily. He stayed with me fo

We stayed last year here when we couldn’t find reservations elsewhere. It wasn’t a great room but it had a balcony overlooking the lake. We came back this year for the same view and the room was completely upgraded. Great view of the lake. We loved the bar and hottub, and the kitchen was a nice bonus. The staff was super helpful and friendly. It was about $500 a night which is very high for a motel, but we paid it, so that’s on us. Few suggestions for management. Add a canopy to the balcony so we can sit outside when it is raining. You need more storage surfaces in the bathroom. A long shelf next to the sink would be helpful. (Just adding suggestions!)