瑟福塞湖濱酒店(Surfside on the Lake)

It was ok they didnt serve breakfast at all as said when i booked

It was a very good trip and hotel stay. I didn’t understand the resort fee since nothing other than the room was offered. Overall I was quite satisfied.

It was a nice stay off season. However, i wish the site would say what's open and not charge resort fees when there is nothing to do. Not even the rooftop bar was open.

Had a leak coming out of AC in which we didnt use. Starting happening at 11pm, called front desk and was told we can switch rooms cause there was no maintenance available. This is unacceptable especially when you have young kids. No one should have to move rooms that late at night. Need a maintenance person there or on call daily. Will definitely never be back there.

Excellent location and view from room was perfect! Everything was neat and orderly and there were sufficient towels and general supplies. I was impressed with having dishes provided in the cabinets! I was not impressed with the cleanliness. There were webs around the corners of the beautiful window looking onto the lake and hanging from the ceiling. There was also plenty of dust on the lamp hanging over the table and on the floor behind the bathroom door. Dishes, countertops and coffee pot were sparkling but I don't know if they were actually clean so I cleaned myself. The floor except where I noted behind the bathroom door was dust free.

Very nice property, walking distance to downtown. Great views of the lake. My only complaint was that I didn't get a room upgrade being a platinum member. I ended up paying for an upgrade, so a room was available.

Room was dirty, cob webs, dead bugs smashed on the ceiling and walls, spiders under the counters. Mold on the ceiling in the bathroom, paint peeling off of the ceiling in the bathroom. Shower heads leaked, had black mold on then as well. Light fixture was broken. Charged $15 a day for an extra person, when we stayed in a room with 3 queen beds. Stayed with 3 adults and 1 child (5 year old). Max Room occupancy is 6 on the website. Upon checkout, front desk employee told me that the manager was to busy to see me, I asked about the extra person charge and some type of discount due to the lack of cleanliness in the room. Manager told the front desk worker that they were to busy to see me. I checked out early on a Monday morning. Only reason that I did not review “terrible” is because the room was cleaned after I complained. However, how do you allow this upon check in without some sort of quality control before. Would not recommend this place.

The room was bigger than I expected.The 2 queen beds were very comfortable. The kitchenette was very convenient, it had a toaster, a coffee maker, a microwave, a sink and dishes, cups and silverware for your use. It was very clean when we arrived and when we left our room and came back our beds were made and fresh towels were left in the bathroom. The front desk staff was very accommodating. We liked it so much we stayed an extra night and all we had to do is tell the front desk we wanted the room for another night and within minutes it was done.The cleaning staff was also very friendly and accommodating.

Not bad a few things in the room could be cleaned like the vent in the bathroom great location