温泉城酒店(The Hotel Hot Springs)

We really liked our stay. It was within walking distance of the convention center and the main *****. We will be back!

Everything was great. The beds are very comfortable ! Nice view. I do wish I’d gotten complimentary drink vouchers like my friend did upon check out. This was our 2nd time to stay and both times she received vouchers for the bar and I did not. ☹️ I will say I did Not like the shower though. Not being able to regulate the water before entering is not pleasant.

Staff was very friendly. Rooms were VERY dirty. Floors weren’t mopped. Bathroom sink was dirty. Shower floor could use a good scrub. Baseboard have never been cleaned, they were black covered in dirt and dust. Beds and sheets looked cleaned tho. Hotel is very nice and modern but really need a good cleaning.

We were very happy with our stay here. It was in a great location and within walking distance to everything. The hotel and room were nice and clean and the bed was very comfortable. The free breakfast was excellent. Lots of hot and cold options. Very pleased with our night there and will definitely stay again next time.

Stay at HHS every time I come to Hot Springs Normally very quiet and laid back This time there was a large group of high school students at the hotel Had to contact front desk for noise issues at 1130 pm Very disappointed

My one night stay here was good, but not great. The staff was great. Very friendly and helpful. Parking on the weekends is super easy. You can basically park anywhere you want for free. Free breakfast in the morning was great. The only complaint I have is the door joining my hotel room to the room next door had a large (one inch) gap underneath the door. There was no insulation or sound barrier or weather stripping or nothing. I could hear everything they did or said and it was very bothersome as I was trying to sleep.

The hotel is comfortable but the shower is terrible. You have to step into it to turn the water on. Get a blast of.cold water!

This was our second stay, and though I don't remember being super impressed last time, we both struggled with poor sleep this time around. We were in the area for All-State Band, so I assume the price of the stay was increased accordingly. Overall the conditions of the facility seemed above average for the area. The biggest problems we had were with our specific room, but due to the age of the facility, there's a fair chance other rooms would have been similar. In particular, our air unit was EXTREMELY LOUD. Not only was it just loud while the fan was running, but something would rattle or crackle loudly while the heat was on. When we first heard it, we legitimately thought it was the sound of a fire crackling inside the unit. The sound of the unit cycling on and off throughout the night woke us up every single time. As the morning came, we could hear the constant whirring of the elevators even though we were a few rooms away. This led me to believe it was just a resonant frequency that was likely heard through most of the rooms. It wouldn't have been as big of an issue had we not already been kept awake by our air unit. Finally, for a place known for its natural hot spring water, the standing shower had dreadfully low water pressure. It would have been fine if we could run a bath, but in spite of a shower head that looked to be clean and in good condition, we had to dance around to get completely wet, much less wash the soap from our hair or bodies.

So great! Why have we not been staying here the entire time?!?! Free shuttle to Oaklawn, and walking distance to downtown ! Loved it!