This is a hard review to write, and I have been dreading it. Until the final hour, we had a pleasant stay, and the owners were very nice to us. The family room worked well for us. But as we were packing up to leave, we were outside on the large upper deck and witnessed an altercation between the owner and a Black Uber driver. He started cursing at the driver for having trouble getting up their very steep and difficult driveway (which the owner's wife had to help my husband drive up the previous day when we arrived). The altercation got very ugly and by the end, the Uber driver's car door was dented, and we felt terrible for him. We also texted with the owner's wife after we hurriedly packed up and left, and she was completely defensive: It had nothing to do with the fact that he was a Black driver! (Meaning they would have treated a poor white Uber driver the same? I didn't understand. It was so shockingly different from how we, as guests, were treated for doing the exact same thing.) If they don't want people attempting their steep dangerous driveway because they are worried about skid marks (!), they can put a sign at the bottom. But obviously that wasn't all that was going on. Writing this review makes me relive the awful experience that was also witnessed by my teenagers – who understood exactly what was going on. It was an eye opening glimpse into post-apartheid South Africa, but it wasn't pleasant, and unless you are okay with people who treat other people this way, I wouldn't recommend staying here and patronizing their business. [I still have the whole text chain on my phone if any TripAdvisor personnel need to see it to confirm that this was my family's personal and actual experience upon leaving this establishment.]
翻譯