RRevindBest in Class! Newly refurbished Smart Rooms stole the limelight. We were offered a very good rate to upgrade to their Club Room.
Residency Towers Chennai will always be my preferred hotel
訪訪客預訂的是 Kings Bed and Breakfast 兩人住宿。他們給了我一間大床房,但拒絕提供早餐,直到我出示了 Trip 的預訂確認信。房間是連通的房間,沒有學習桌,甚至連說話的聲音都能聽到。 17號晚上有人打呼嚕讓我們睡不好覺,這促使我換了房間。他們給了我314號房間。這又是一張大床。經詢問,飯店工作人員Benison告訴我,他們所有的房間都只有大床。我覺得攜程網用假資訊欺騙了我。我計劃向消費者法院提出申訴尋求補救。這還沒完成。
訪訪客Hotel used to be good back then. But recently it has become rundown. Many broken items in room especially the toilet looks old. There was no minibar. Service can be improved. Since the price was high, expecting a much better experience. Hope a renovation would be done in order to maintain its brand.
訪訪客Location, good, amenities, average, rooms, cleanliness, bath etc, good, coffee shop only for breakfast, average, the quality, spread, and taste need improvement, no lunch or dinner possible or available. However for the price you get value.
MMir69Staff at the reception are nice and friendly, crews and bellboys helps with your stuff. However, got harassed by one staff at the bar. We were being forced to leave where we are seated to a sofa near the bar and embarrassed my friends while we are waiting for the coffee we ordered at the bar. Tirelessly, even to the point of heated argument he never stopped until I made myself clear that I am going to report him. I had been a guest for this hotel since 2019 and unfortunately treated like this. This staff must be removed for inappropriate action.