麥克坦宿務海灘公寓酒店(Mactan Cebu Beach Condo)

我想對********先生發表評論，但首先，設備與照片不同。 照片中的泳池是隔壁飯店的。 牆壁剝落，前面的垃圾還在那裡，爐子壞了，房間裡滿是灰塵，本來就不是可以讓人住宿的設施。 女兒進房間後哭個不停，只好換飯店。

一切都很好。房間裡有很多額外的東西，例如大量的毛巾、盤子、肥皂等等。我們在那裡度過了一段愉快的時光。遺憾的是游泳池週一關閉。

Our week at this budget apartment was largely unsatisfactory. The lobby was the only clean area, with our room and hallways being dirty and smelling of smoke. We encountered large cockroaches in both the filthy stairs and our room. The sheets and towels were unclean, and upon arrival, the sink leaked and the refrigerator was broken. After multiple requests, these issues were eventually fixed. However, the kitchen door fell off upon opening, and we discovered a broken TV hidden among the garbage in the kitchen shelf. The kitchen also lacked essential utensils and cleaning supplies. There was no place to store luggage after checkout, and we had to constantly ask for basic information like the WiFi password. The saving grace was the well-maintained and enjoyable pool area. Despite its low cost, the overall experience was below expectations.

We liked the property amenities, and close proximity to stores and restaurants. Regarding the room, hot water lasted about 3 minutes, and the shower needs a curtain as the floor outside of it gets dangerously wet and slippery!

The building had no name on display. Front desk security could not even confirm the location. I got there after midnight (of July 5th as a result of multiple airline delays), they had no record of my reservation. After an hour or so of confusion, and me standing in a lobby with my suitcase, a pregnant lady took my info and then led me to a room (Cluster 1 – 14 L). I was provided no room key. The room contained no bathroom supplies such as soap to take a shower. It also did not have a shower curtain. The door to the balcony did not lock and the balcony from the nearby room was so close that a person could easily move from one balcony to the next. That made me concerned for my safety. After it got late, I finally laid on the bed and collapsed as it had be a very long day. The next morning, when I still didn’t hear anything or any update after 10AM, I got my bag and went downstairs and found the desk and let them know I was leaving. I did see the same pregnant lady again and I informed her that I wasn’t able to take a shower there and I still was not provided a key. I called a taxi and went to another hotel and stayed there for the remainder of my 1st Philippines trip. After my trip, I tried multiple times to dispute the full charge conceding that I would pay for one night. I tried with the credit card company and with ******* to resolve the situation but to no avail, I was charged for the entire 5 nights because of the Condo even after providing detail info/photos.

Such a fantastic home away from home