In general Green Valley is an excellent property BUT the rooms’ bathrooms need maintenance: repairs needed for shower grout; shower door does not contain the water so it puddles onto floor; room carpet needs cleaning; window treatments need to be repaired/replaced. This was my second 4-day stay within the last year, two rooms on different sides of the hotel, same experience.
Also, for both experiences, my room was not cleaned on the 3rd night of my stay. I reported this both times to the front desk and both times there was no effort to compensate me for the inconvenience. I didn’t insist but made a mental note. I choose to pay a premium rate for a Las Vegas hotel room but I expect the service that should come with the rate or to be compensated when the service falls short.
I have stayed at this property many times over the last 10 years, but will not be returning.
翻譯