拉斯帕爾馬斯省Parques附近酒店

到了這裏太驚喜了,房間就像迷你公寓,寬敞明亮,乾淨通風。做飯&打掃需要的都有。衛生間看起來很新很乾淨。牀很舒服,我在這裏睡得比在家裏好。噪音水平在我們的房間裏很好。工作人員很可愛,非常樂於助人。位置非常棒。在這裏讀完評論後,我真的害怕我的住宿,但唯一很小的事情是,熱板相當累,數字已經擦掉了,這並沒有阻礙任何東西,幾天內有建築工作,超出了酒店的控制,無論如何,我們大部分時間都在外面,這無關緊要。我真的不敢相信它是多麼可愛,特別是對於預算,我肯定會再次訪問,強烈推薦。

El hotel no ha sido renovado hace mucho. Tiene una apariencia de los 80's. Un colchón era terrible; otro no llegaba a ”suficiente”. El costo de estadía, por noche fue muy barato. Sólo me arriesgaría a volver por el precio. La comida, sin ser destacable. Satisfacía.

I arrived at Castillo in the early evening of October 2nd 2023 as a solo traveller. Having left home some 8 hours previously, I felt tired , hungry , and thirsty and was therefore looking forward to being welcomed to my apartment quickly and efficiently as a holidaymaker. Instead I found myself face to face with a surly and charmless young man who ran through the check in procedure in a bored and disinterested fashion before thrusting a grainy and badly photocopied map into my hand in order to find my apartment myself amongst hundreds of similar white bungalows in the complex At this point I might add I’m the only traveller checking in at that point. Some 45 minutes later I find my apartment after walking round the complex umpteen times , if the check in guy had removed himself from behind the desk and simply pointed to a gate 50 yards up the road all this could have been avoided. The apartment was tired looking , sagging curtains , broken sofa bed , the main beds were uncomfortable metal frame affairs with a mismatched wooden headboard jammed up between them and the walls No air con , simply antiquated ceiling fans/lights which were hard to figure out to keep running without the lights on. Kitchenette appallingly equipped . Something scuttles when I open a cupboard Blocked drains emitting foul odours in the bathroom The roads around the complex are shocking , featuring broken manhole covers , broken electrical boxes , discarded rubbish lying around , and oh watch out for cars randomly crossing your path without warning from the strange little mini roundabouts which allow cars to zoom in front of people in a pedestrian zone. Also beware the electric scooters hacking around everywhere I think I had 3 room service visits in a fortnight , and despite paying for late checkout on my last day I then had a cleaner wondering why I was still there at 12 , I had to google the words paid late check out to get rid of her , obviously someone hadn’t done their job! Finally if you come here and are not particularly fit , it’s approximately 1 1/4 miles to the nearest beach , despite saying beach resort and a steep uphill climb on the return I’m sure Castillo will give the standard reply to this review , but you need to revamp your rooms , employ staff that are good with people , repair your roads , look after your grounds properly , including using the irrigation system in order to avoid the eyesore of dead plants everywhere, last but not least some general information given to guests and proper signage around the place would greatly help!

We stayed for 1 week in august . We arrived at approx 9pm and as soon as we stepped off the bus we were welcomed by David. He is a fabulous member of staff and an asset to the hotel. He always spoke to us and our daughter and he even waved us off when we left. Check in was smooth and very friendly and informative and we were offered a drink of our choice while checking in. There was no pressure to leave a card on hold and we said we will sort it the next day. We were given a map of the hotel and we went for some food as the restaurant was still open. The rooms are very clean, spacious and comfortable. Lots of space for clothes. The bathroom was big and I loved the separation of the sinks from the toilet and showers rooms. Idea for a family to all get ready. The hairdryer is very powerful and no need to bring your own. Rooms have robes. The hotel and pool areas are very clean and attention this is always made which I like. The pool beds have pillows which is a nice touch and your towels can be left on the pool beds at end of beach day, no need to take them with you, just collect new ones daily. The biggest thing for us was there is no need to rush down to get beds on the morning, there are plenty and no rushing at all is needed. Food was amazing. We stayed half board. Breakfast- very varied selection of food items in the morning. English bacon and sausages. The toast machine is actually good ha ha. There is a proper coffee machine made by the staff which is a nice touch. Breakfast is open till 11 which I liked. The buffet dinner was excellent and not like a buffet in hotels.. very good food. Location is excellent and the walk into town is approx 10/12 minutes along the prom. ( leave through back gate directly onto the prom and go left) The atlantico ( go out of back gate and turn right) is very close for the supermarket and bars and restaurants and shops. There is a children’s arcade and bowling alley for something different for the kids, and an outside children’s zone. We will definitely be staying again

酒店撒謊。在我們入住三天前,我們在另一個網站上看到我們酒店正在進行維修工程。我與Easyjet聯繫,詢問是否是這樣。他們說他們正在研究。在我們飛行前一天,他們打電話給我,告訴我任何工作都是次要的,會完成的。我是我,直接打電話給酒店,被Libby告訴她,她會與她的經理檢查。她報告說,有一些冷卻區正在完成的繪畫,到我們到達那裏時,它將完成。正如你在照片中看到的那樣,情況並非如此。他們正在更換屋頂的瓷磚!整個區域都被隔離,至少損失了20多個日光休息室,幾乎沒有任何安全措施。噪音也很大。如果我沒有從中風中恢復過來,當我打電話時我沒有指出這一點,也許,也許我可以克服它,但這不是我計劃過的假期,預期也不會得到安慰。愚蠢的事情也讓它失望:午餐或晚餐後我們不允許喝茶或咖啡。他們拒絕從早餐中打開機器,而是指着游泳池酒吧在塑料杯裏放一個。誰想離開餐廳去別處喝杯茶?!幾乎全包服務!成人只有酒店但只有2個英文電視頻道,其中一個是迪士尼頻道🤔 😄米老鼠很多!整理一下!哦,當你在它的時候,請在浴室上放一扇門!我並不害羞,但浴室的入口對面是最大的窗戶,對面是鄰近的酒店!我們不得不把盲人整個時間都壓下來,所以我們沒有表現出更多的腳踝!可愛的巨大的角落房間,但被沒有隱私寵壞了。食物很好吃😋沒有一頓糟糕的飯。酒精飲料選擇不是很棒,雞尾酒駭人聽聞🙄😒娛樂幾晚都不錯。總之酒店有潛力令人難以置信但跌倒了,變得沮喪和惱怒,這麼丟人。