Verified traveler
2021年8月23日
The suite is falsely advertised. The pictures are not what the actual suite looks like. Apparently, this is also not actually part of Vdara property and is privately owned so that means the hotel cannot help with anything.
The suite is older, not kept up, and overall run-down - with many little broken things (can't open window shades in one bedroom), mold, and hard-to-open shower doors. The whole suite smelled musty and there was water left in the sinks, for who knows how long.
I've stayed in the Vdara many times for work and actually been in the room in the pictures, so you can imagine when I showed up to a much smaller run-down space and the hotel couldn't do anything to help. Instead of ruining the one night, my friends came to visit, we just dealt with it (at least there were beds). Working on getting a discount, the rooms booked directly at the Vdara are cheaper and much nicer - you can even get the room in the pictures ;)
********** you should take this off your site and not advertise it as if it's the Vdara. This has never happened when booking through ********** before, but now I have pause to book again next time I need a room.
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