棕櫚廣場酒店(Palms Place Hotel and Spa)

一直都是一家很棒的酒店，就在*****附近，而且自新冠疫情爆發前以來似乎有所改善。

電視型號太舊了。它無法連接到 YouTube。

We arrived to the room to a very strong bleach smell that would indicate it had been cleaned. There were dirty socks and dental floss on carpet as well as good debris on floors. Tv in bedroom did not work and no working light in living room. NOTHING in kitchen to cook or eat with. We have stayed here many times before and loved it. That’s why we opted to spend the extra for the room in spite of not being close to *****. Very disappointed.

不再是以前的地方了..要求升級，卻得到了相反的結果。邊緣不工作.. 幾盞燈壞了.. 床單被弄髒了.. 到處都是灰塵.. 看起來已經有一段時間沒有使用了。向管理層投訴。得到了一個新房間，他們說他們會免除升級費。儘管我再次打電話抱怨，但從未發生過。他們說我必須與我交談過的員工交談。沒有人願意幫我退款...

我非常喜歡泳池區。服務生和調酒師都很友善和有禮貌，提供優質的服務！ 房間已經過時，電視很舊，家具損壞，牆壁上有手印，對客人來說似乎不「乾淨」。只是表面清潔。淋浴間有霉味和肥皂渣的味道。我們所在的樓層還瀰漫著香菸、雪茄或血腥味。 我們有一位前台代表非常粗魯。不幸的是我沒有記住她的名字，但她是一個膚色較淺的黑人女性，有口音，每次我和她說話，她的語氣都不友善。抵達後，她並不歡迎我們，在退房時，我好心地要求她核對一下費用，但她沒有提供幫助，也沒有樂意這樣做。

This spot was great for us as we are not gamblers and prefer to escape the noise and crowds for at least part of each day. It's an easy uber/lyft to/from the busier areas. The small kitchen meant we could enjoy lazy mornings. Others have commented that there aren't many outlets. The power situation isn't as modern as I've seen elsewhere, but we had no problems thanks to our travel charging stations. The television monitors are comically old - but who's in their room watching tv in Vegas? It was clean. The bed was comfortable. The staff was pretty great all around. Pools were enjoyable. Check-in was a little clunky. They let us "pre-check in" which seemed great. But our room wasn't ready until quite a while after check-in time.