勞普海姆Kath. Pfarramt附近平價酒店預訂

I booked this hotel to attend a nearby wedding in the afternoon. I booked it through *********** and my confirmation stated that I had booked two double bedrooms plus one extra person for each room. However, the hotel did not provide us with a sufficient number of beds. The double bedrooms had one bed each in it, German style, one frame and two 80cm mattresses. There was not enough space in either room for an additional bed. One of the bedrooms would have had enough floor space for one very small camping bed if you removed the chair. We begged with the receptionist to add a bed to allow us all to sleep that night but management refused. They offered us a junior suite with one double bed room and a sofa bed (120cm wide I think with one mattress) but told us that we would have to pay extra for an upgrade and the ”extra” bed that we allegedly had not paid for (irrespective of the *********** confirmation). I should note that after speaking with management the following morning that I was not charged for this upgrade but this didn't change how upset I was on the wedding day. The junior suite was a slightly better sleeping arrangement as it meant that people didn't roll off single mattresses but still not what I was expecting at all. My kids are 11, 9 and 7 and normal size for that age. A sofa bed of those dimension doesn't really work for them all but this seems to be this hotel's only ”solution” for a family with more than two kids. I was also alarmed by the receptionist's assumption that I could have slept with three babies in those double bedrooms with single mattresses non secured on the sides and a big gap between mattresses. This shows a clear lack of understanding how babies need to sleep safely. The double bedrooms we were given first were very small and despite 30 degrees heat did not have air con, a fan or the ability to create air flow. The staff/receptionists did not seem to know the hotel at all. None of the few questions we asked them were answered correctly. For example, they did not confirm the right charge for the hotel car park nor did they provide the right time for check in when I called them before our stay to confirm everything. It was clear to me that the hotel does not cater for families and does not read the booking notices/details they receive from guests/aggregators to ensure that their guests have enough sleeping space. And in German/und auf Deutsch: Uns wurden nicht genuegend Betten angeboten. Als wir dies dem Hotelmanagement/Rezeptionspersonal mitteilten, gaben sie uns die Schuld. Wir haetten angeblich die falschen Zimmer bestellt. Wir hatten ueber *********** als Familie mit fuenf Personen gebucht (so wie immer), bekamen aber nur zwei Doppelbetten (mit jewals 80cm Matratze auf beiden Seiten des Doppelbettes). Management hat sich geweigert, ein Zustellbett fuer unser drittes Kind bereitzustellen, obwohl unsere Buchungsbestaetigung ueber *********** angab, dass beide Doppelzimmer fuer drei Personen geeig

這是一家各方面都非常好的酒店。房間比較大,非常舒適,一塵不染。酒吧區真的很好,熱情。餐廳很好,食物質量很好。早餐是我在歐洲的酒店吃過最好的早餐之一。工作人員非常樂於助人,非常友好,沒什麼大麻煩。酒店有地下停車場,每晚收費。酒店距離市中心和火車站步行10分鐘。一旦進入市中心,有很多餐廳可供選擇,如果你週末有時間,你可以探索烏爾姆老城區,距離市中心僅幾分鐘的路程。我會向在烏爾姆工作的同事以及朋友和家人推薦這家酒店。感謝所有讓我的住宿如此愉快的員工和管理層。

Grundsätzlich schätzen wir das Konzept sehr. Eine angenehme Temperatur zum Schlafen ist mir aber auch sehr wichtig. Und das heisst, unter 20 Grad. Leider ist das in Ulm aktuell ein wenig schwer. Entweder man lässt das Fenster offen, was bei dieser zentralen Lage nicht optimal ist, oder man stellt die Lüftung an. Diese aber nur ab 25 Grad, also im Heizungsmodus. Reaktion der Rezeption, das sei korrekt so, man könne dies auch nicht umstellen. Für mich nicht nachvollziehbar, nicht akzeptabel. Wir haben in der Folge ein Zimmer im 4. OG, in den Hof, erhalten. Dort konnte man die Fenster problemlos offen lassen. Trotzdem bleibt ein ungutes Gefühl. Bis jetzt hatten wir diesbezüglich keine Probleme mit Motel One… überlasst es doch bitte den Gästen, welche Temperatur sie bevorzugen. Bevormundungen sind nichts für mich…

不錯的現代飯店，我們選擇了一間有一張大床的房間，這已經足夠了。床墊真的很舒服！有空調，很舒服！ 那些過敏的人可能想知道房間的地板舖有地毯。 室外停車位15歐元，老實說我們覺得太貴了。 自助早餐很不錯，全自動咖啡機提供公平貿易咖啡，精選的茶，新鮮的薑和檸檬......美味的羊角麵包......最棒的是你可以在露台上吃早餐...... 員工都非常友善:-)

To summarize Hotel Zeppelin: a very service minded staff, clean and nicely decorated rooms and tasteful breakfast! Arriving late in the evening it was easy to use the self service automate to find our reservation, check in and get our Hotel keys by ourselves. The hotell looked newly renovated and the location was good for the aim of our stay. The room was clean, nicely decorated and the wooden details in bathroom, room and breakfast hall made the atmosphere warmer and more cozy than most hotels. Decent size on the room. The breakfast was tasty and delicately prepared. It had a good choice of different options with a very friendly and service minded staff. The lady even provided private transport for us when it was not possible to get a taxi Sunday morning!! it's really service beyond what I had ever expected and it saved us from 45 minutes walk with heavy luggage. Thank you very much!