利克The Nicholson Museum & Art Gallery, Leek附近酒店

以下是一週前發送給不列顛尼亞酒店主要電子郵件地址的電子郵件副本。到目前爲止,我還沒有收到任何回覆,但我也沒有期望收到回覆。-我想告訴你我們在布克斯頓皇宮酒店住宿的經歷。2022年9月13日和14日。抵達酒店時,人們一定會對這座漂亮的老建築印象深刻,在入口大廳和公共區域安裝了裝飾。不幸的是,這就是令人印象深刻的終點。入住–接待處3、4站,只有1人手。謝天謝地,我們排了2排,回頭看了一眼身後,看到後面有30個人排隊從玻璃門出來,回到旋轉門。接待員不歡迎我,當我問起使用我的卡收費到我們房間購買葡萄酒等時,我感到很驚訝。被告知您隨身攜帶付款。不太像您期望的4星級酒店。預訂了晚餐的桌子–我們下午4點才預訂,但是最早的餐桌選擇是8.30下午。我們的房間–我們預訂了行政雙牀房,而房間寬敞,缺乏個性,實際上相當 sp ****。我們知道沒有客房服務,但假定這是爲了更換毛巾,我們幾乎不知道不會倒空垃圾箱或補充茶葉/咖啡/牛奶和糖。房間內沒有客人信息文件夾,我們期待找到。用餐–晚餐。4名員工(我不會給他們服務員/服務員/女主人的頭銜,因爲這對那些做這個角色的人是一種傷害),在餐廳前面的桌子上,給他們一份菜單,然後帶到一張桌子上。我們瞭解到,餐食是自助餐,但是工作人員的評論把我們帶到我們的桌子上,他們告訴我們這是自助服務,我們發現她的描述更現實。事實上,在我們停留期間給予的幫助,你可能會把托盤放在前面,因爲服務更類似於一個運行不善的高速公路加油站。這再次給人們帶來了傷害,因爲那裏有更好的食物選擇。我們要求購買葡萄酒菜單,並被告知菜單文件夾裏有葡萄酒,但不是。工作人員說她會得到一份,把菜單拿走了,也沒有人看到。我們選擇了湯,我們不得不從電湯中幫助自己,然後我們問了它是什麼。一口後,發現它不冷,所以把它拿回另一個工作人員,從我那裏拿湯碗說她會告訴廚師。嗯,這對很多人來說都沒什麼幫助,因爲這兩個人都沒有再看到!我們必須吃餡餅或沙拉,因爲這些是唯一可以作爲首發食品提供的東西。回到熱櫃上主菜–上菜,1種烤火雞,醬魚,看起來好像整個服務時間都在那裏,還有一份甘薯咖。唯一上菜的是烤

Nisha很棒,使我們的住宿更加特別。輝煌的酒店。早餐很好吃,工作人員總是很高興。

Turned up around 4.30pm to book in and somehow the dates changed from my original dates that I'd put in and I didn't notice when confirming,hands up my fault, The young said no problem we have a room anyway and so proceed to take me through the process of managing my dates on the website which was much appreciated so don't get me wrong, the service from the young lady was impeccable, what made my jaw hit the floor was the extra £80 I had to fork out for the same room!! Granted it my mistake but an extra £80 on top of my original £64 is unjust, that really took the wind out of my sails and affected my enjoyment of my stay unfortunately, just to be clear though the actual facilities, room and everything else I never had a problem with

I was visiting the University on business. From the minute I walked in you could feel the customer service culture was very good and very natural. Every team member from reception to the team that we’re looking after the bar and restaurant. I’m sitting here writing this after my breakfast. Again a really friendly and genuine environment. I felt compelled to write this review. I managed a customer service driven environment for many years and I know the work that goes on behind the scenes to keep what you have worked hard to achieve. Well done to all. I’m glad I joined Bonvoy. I will be back 100%. Have a good day.

賓館本身步行即可到達斯托克特倫特火車站和斯塔福德郡大學(大學路和菜路)。房間和財產都很乾淨。業主加布裏埃爾和物業經理喬非常樂於助人,讓我在住宿期間感到安全。 他們以折扣價格入住長期住宿。房間正是網站上廣告的方式(如果有什麼更好的話)。房間很大很寬敞,浴室很乾淨。 房間有美學的燈光(也可以調暗)。 牀邊有插座,2個辦公桌/書桌,配有茶几的沙發。 酒店提供免費WiFi。 總之很棒的發現,還會再住在這裏。

可愛的酒店迫不及待地回去了工作人員f wete輝煌的politbureau和我們可愛乾淨的房間,外面的地面是完美的,我真的期待着再次預訂,很快就會

Really enjoyed my 1 Night stay here with a friend in a twin room. Shared Showers were okay as we turned up in late evening they wasn't used so that was a plus. Very comfortable beds and omg the Breakfast options were amazing and didn't know they would have staffordshire oatcakes bacon and cheese on the menu :O absolutely loved them and another note the Host was very accommodating and very polite. Free-Wifi was good too I would 100% stay again if I am in the area.