萊爾瑟姆Utrechtse Baan附近酒店

I had a terrible experience in this hotel at the end of August. Someone(s) broke into my room for 2 consecutive days with my door confirmed locked. The hotel didn't treat me seriously, they couldn't provide any convincing explanation or compensation. I went there for a business trip and had booked this hotel for 10 nights. The break in incident happened in the early morning 5:30am after my first sleep. I heard someone tried to open my door, but because I had locked it, so the intruder shaked the handle a few times, and eventually it did open!!! I went down and reported to the reception directly and asked if there was any CCTV. The staff said she didn't know...had to wait for her colleague to come back to answer me in the evening....by then i was told that there was no CCTV in this hotel...and they admitted it was one of their staff who broke into my room!!! I requested an explanation, the front desk only said it would not happen again. I requested to meet the duty manager, she said the manager would talk to me tomorrow....this is how they treated this security issue and code of conduct ”seriously”. Totally unacceptable. I could only go back to my room for the 2nd night. But then at 7:15am in the next morning, there was someone broke into my room again!! With a loud door closing sound, which i even more confirmed then the first time. The intruder went out as well before showing his/her face. It was unbelievable!!! I reported to the front desk again but they seemed not believe in me. Said it was not their staff this time and it was impossible to unlock the door with other cards. Long story short, it took me a whole day again in order to talk to the duty manager. And i personally showed her how to unlock my door using her card. She was finally speechless and arranged a new room for me. She said would investigate But I still could not receive a solid explanation in the next day and really felt unsafe. I was not able to sleep well and was super alert to different sounds. The next day the GM finally met me, but then still no compensation or with any gesture of apology. Didn't feel i was treated seriously so I decided to change the hotel for personal safety. They still charged me the fee for the 3 days. This was my worst hotel experience ever. Highly NOT recommend this hotel for all Amersfoort travelers. Safety first! #AccorGroup #MercureHotel #Amersfoort #Netherlands #JohnWebb #AdamMansour

幾乎不推薦這家酒店✨ 早餐很好,staf真的很可愛,總是微笑,願意幫忙,地方寧靜美麗,喜歡房間就像wel。枕頭我不太喜歡(太大了)但我猜很個人化,其餘的都很完美,安靜舒適,這個週末非常感謝!

I would rate De Reehorst as somewhere between a three and four star hotel. The ground floor looks quite interesting although I did not make use of the bar or restaurant. The room I stayed in for one night was pretty basic. The best thing about it was the television. The pillows were uncomfortable and the bathroom has seen better days.

Een superiour kamer geboekt voor een nacht inclusief ontbijt. Pluspunten: - grote douche - heerlijk (groot bed) - ontzettend goede verduisterende gordijnen - grote minibar/ koelkastje - vriendelijke ontvangst - over het algemeen een nette / schone kamer Minpunten: - klein balkon zonder meubilair (je betaalt extra voor het balkon, maar je kunt er eigenlijk geen gebruik van maken...) - slecht en traag werkende tv - kitranden douche vergeeld - ontbijt standaard - geen activiteiten in het hotel (bijv tafeltennis, biljart, darten etc). Voor €124 geen goede prijs / kwaliteit verhouding en we zouden dit hotel daarom geen t****e keer boeken.

不僅電梯建設,隔壁停車屋的建設也打擾了你的經歷。如果你從電梯左轉,你可能會認爲你穿過門戶到蘇聯。Perhaphs某種臨時牆或窗簾在那裏會很好。健身房真的只是一個健身室,幾乎沒有有氧健身設備。那些是新的,工作得很好,如果你需要這樣的。健身室隱藏得很好,直到你到達房間(提示:16)。工作人員很友好,很容易聯繫。餐廳很好,總是空座位很少。但早餐區也隱藏在餐廳最後一端的奇怪方式。在任何方向都找不到任何景色,您可以選擇高速公路,工業區,沼澤或倉庫。由於建築工程,我建議推遲訪問,直到他們完成。但如果只有位置問題,這就好了。

Room at the front with lovely view of the old town hall. But disadvantage is the noise in the nights on the weekends. Despite an excellent location the hotel is situated next to ‘bar street’ in Zeist. Rooms are spacious but no fridge. Towels need upgrading. Had a few drinks in the Grand Cafe downstairs and was unable to charge this to room. Had to go upstairs to collect purse. Not guest friendly. Very sp**** on coffee and tea in room. Had to ask for extra every day. Staff is friendly and helpful.

我們在荷蘭每年大約入住3到4次這家酒店。位置在國家中心,車停在酒店下面。所以現在冬天凍或下雪,夏天沒有“烤箱”進入。房間是一樣的,服務一直標準,所以你知道你得到什麼,它是物有所值的。