利斯堡貝斯特韋斯特酒店暨會議中心(Best Western Leesburg Hotel Conference Center)

I hate giving bad reviews but I think this needs to be said, when we arrived after the check in time room/rooms not ready. When we finally got the room because they said it was ready. We couldn’t get in the room because the safety lock was over the door on the inside instead of offering us another room we had to wait almost 20/25mins while 2 different people tore up the door to get it open for us to get in our room our door already looked like someone broke into the room now even worse splinters of the door on hallway floor & our room. Our bathroom was not clean. Our room smelled like someone smoked in it. When trying to explain to the housekeeping they did not seem to understand what we were saying. When trying to talk to the desk she already seemed stressed that she didn’t really want hear what we said or offer another room. Was not the greatest experience.

There were ants all over our room. We told the front desk and the response was ‘oh. Sorry’ Our shower head was falling off (my husband fixed it) and the toilet ran (we fixed that too). We were sad the pool wasn’t open. It should state that on the site bc we booked three families with the intention that we would hang around the pool together.

This hotel was located in a very nice and convinient area. Lots of shopping malls and restaurants around. Staff was very nice and helpful. The hotel itself is old and needs lots of room renovation. The admin of Best Western needs to find a solution to make their hotels smell nice.

Overall not bad - here is the bad and the good: 1. the sink wouldn't drain and someone had to come in and fix that 2. The shower handle was either broken or just the weirdest handle ever invented. If you turned to the left you got just cold. Turn to the right is just hot. In the middle is off. My wife took a scalding shower, i took a cold one. 3. the room looked like pets were in it as some of the bottoms of doors were chewed. 4. No blanket on bed, just a sheet and a very sheer bedspread. front desk person was nice and got me one. 5. Was there for a reunion and sat in restaurant area at nite visiting with relatives, that was nice. 6. Parking was good. 7. Although didn't eat breakfast there did get coffee(too strong) and saw someone cooking omelets for the guests, that was not something I have seen in other hotels of this type and was very impressed with that!

Tattered carpet in room, did not like bathroom - it felt old and tub was yellowed. A/c was inconsistent. Sheets did not fit the bed and popped loose during the night. Breakfast was ok. Location convenient to the area but I would not stay again.

The hotel and staff were excellent. 2 issues could have been improved. The water in the shower did not get much hotter than lukewarm. There were no comforters in the beds, only a sheet and a thin blanket. I would have been more comfortable with more generous bedding.

front desk people were very friendly and helpful breakfast items ran out securiyt doors vere not operating back parking lot could use some cleaning up

On the hotel web site dog price was 20$ when i booked over 3 or 4 months ago and it was still the same when checking in but when i checked in i was told it was 35$ per dog.